We know how important to stay connected at all times. Sorry to hear you were experiencing an internet outage. Have your services been restored since you posted?
I am not aware of ongoing major outages for Nepeann, Ontario, so it may be specific to your location. If your services are still not working and you've exhausted all troubleshooting, kindly send us a private message @CommunityHelps so we may check into this further for you. For more information on how it works, please check out our blog.