Security Video not working on web browser

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Posts: 1

Security Video not working on web browser

I just had Security Video installed but it's not working on any browser: Chrome, firefox, safari. Has anyone experienced this and how do you correct to view properly?




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Posts: 1,024

Re: Security Video not working on web browser

Hi @jhunt16,



Welcome to the Community!



Just to clarify, are you referring to Rogers Smart Home Monitoring or a third party security system?



If you're inquiring about Rogers Smart Home Monitoring, because of security concerns and this being a speciality product, SHM is currently not supported over our Forums.  I would recommend calling into our support team at 1-888-260-9880.  You can also contact them via chat, here, with your inquiry.