SamKnows Whitebox

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Resident Expert
Resident Expert
Posts: 14,277

Re: SamKnows Whitebox

It was a by invite only, as far as i knew.

The report is out now.. so not sure how much longer they are going to be collecting data.



I Plan to Stick Around
Posts: 9

Re: SamKnows Whitebox

Theperson I spoke to in billing put a note on my file.  Someone "on behalf of Rogers" calls pretty much every month to ask if I'm happy with my services.  It's annoying, but usually a short call.

I'm a Reliable Contributor
Posts: 158

Re: SamKnows Whitebox

In their latest newsletter, Rogers says they are still looking for more volunteers. If anyone is interested in participating and helping out can visit http://signup.samknows.com/rogers.

I Plan to Stick Around
Posts: 9

Re: SamKnows Whitebox

I received an update email today from SamKnows and it stated the project will continue until into 2014.  Here's the link to sign up: http://signup.samknows.com/rogers

I Plan to Stick Around
Posts: 9

Re: SamKnows Whitebox

And once again I'm being charged for overusage.  I'm about to disconnect this stupid thing.

I'm Here A Lot
Posts: 8

Re: SamKnows Whitebox

Has anyone here run speed tests after having the Whitebox installed?

 

I'm on the Unlimited Ultimate 150/10 package and noticed from July that I was only getting maximum of 50mbps download (on a good day using a hardwired connection). After doing the basic and advanced tests with Rogers, the fault was traced to the Whitebox and SamKnows sent me a new one. After testing the new one, identical slow speed results. Using the Rogers modem only gives me the speeds I'm paying for e.g. 150-210 mbps.

 

SamKnows is baffled and instead of fixing the problem, recommend that I leave the program. They are also unwilling to contact other testers and suggest I contact testers myself.

 

So...anyone see lower speeds passing through the Whitebox vs going direct?

I'm a Reliable Contributor
Posts: 158

Re: SamKnows Whitebox

No issues here. From my desktop wired into SamKnows. 236.02/10.53

 

http://www.speedtest.net/my-result/3003186059

I Plan to Stick Around
Posts: 9

Re: SamKnows Whitebox

I just ran that test and got a download speed of 4.32 Mbps and an upload speed of 0.28 Mbps.  I have no idea if this is good or not.

I'm Here A Lot
Posts: 8

Re: SamKnows Whitebox

That depends on which package you're on, pmedmoe1. Based on the numbers I'd guess Lite or Ultra-Lite. Do you know which package you're subscribed to?
I Plan to Stick Around
Posts: 9

Re: SamKnows Whitebox

Lite, I believe.