Rogers Yahoo recommends you upgrade your browser

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I Plan to Stick Around
Posts: 97

Rogers Yahoo recommends you upgrade your browser

I'm running Windows 8.1 and Internet Explorer 11, head over to Rogers-Yahoo e-mail and get a page headed:

 

"Rogers Yahoo recommends you upgrade your browser to enjoy all the features in the new Rogers Yahoo Mail"

 

and a choice of upgrading to either "Firefox" or "Safari"

 

then:

 

"Continue without upgrading"

 

When I click the "continue" the page just keeps looping back.

 

Net result - Can't access my mail using Internet Explorer 11. (Yes, I know can use the Windows 8.1 mail app).

 

It is bad enough that I have to use lousy Rogers supplied gateways BUT now I'm expected to change browsers.

 

GET SERIOUS! I'm sure that Firefox and Safari are good browsers and many people prefer them but it is not up to Rogers to dictate my browser choice.

 

Quite honestly if Rogers recommends those browsers then I'd prefer to stay away from them.

 

 

***edited labels***

Solved! Go to Solution.
Resident Expert
Resident Expert
Posts: 14,020

Re: Rogers Yahoo recommends you upgrade your browser

That sounds odd... considering that the yahoo pages usually work BETTER with IE normally...

I was on it earlier today, on my win 8.1 w/ IE 11 and it was fine.

Was this in the METRO desktop environment? or are you running 8.1 pro and was on the desktop?

 

I can test tomorrow at work.



I Plan to Stick Around
Posts: 97

Re: Rogers Yahoo recommends you upgrade your browser

The matter seems to have resolved itself.

 

Was running Windows 8.1 Pro, Internet Explorer 11 (Desktop version), all Windows Updates installed.

Resident Expert
Resident Expert
Posts: 14,020

Re: Rogers Yahoo recommends you upgrade your browser

Might have just been a bug in the website.

I have seen ALOT of webpages have issues with IE11.
Their coding for the browser check.. are not set up for say "IE 8+"
Its set up to look for "IE 8, IE9, IE10, etc" and likely DOESNT have IE 11 listed.

Since the browser is not listed there.. usually comes up with a 'you are using a non suported browser or an older version of IE' Um... no?

Guessing something just detected wrong.



I've Been Here Awhile
Posts: 3

Re: Rogers Yahoo recommends you upgrade your browser

I'm running Linux with Chromium as my browser. Every time I check my mail, I get the "

Yahoo recommends you upgrade your browser to enjoy all the features in the new Yahoo Mail" message. I tried upgrading, but nothing happens. Really annoying!
Resident Expert
Resident Expert
Posts: 14,020

Re: Rogers Yahoo recommends you upgrade your browser

Thats the problem with many of these browser check things.

You often cant say.. Using IE 7+
You have to say using IE 7, 8, 9, 10
etc.

 

So sometimes even if you HAVE the newest version.. if their check code says only up to the previous version.. then it considers the newest as 'not compliant' and will complain.

May be much the same.. doesnt detect chromium as a 'ok' browser on its list.



I've Been Here Awhile
Posts: 3

Re: Rogers Yahoo recommends you upgrade your browser

Maybe if I switch from Chromium to Chrome I'll get better results. Thanks for the tip.

I've Been Here Awhile
Posts: 3

Re: Rogers Yahoo recommends you upgrade your browser

I'm having the same problem, apparently Chromium isn't OK, but Chrome is. . ?!

I've Been Around
Posts: 1

Re: Rogers Yahoo recommends you upgrade your browser

Upgrade my browser

Moderator
Moderator
Posts: 2,098

Re: Rogers Yahoo recommends you upgrade your browser

Good evening @ikadlcik,

 

Thank you for joining the Rogers Community!

 

We most definitely want to help and answer any questions you may have.

However, in order to do so we would need more information from you.

 

Are you experiencing issues accessing your Rogers Yahoo! email account from your browser?

What browser type and version are you using?

 

Let us know what you need assistance with.

We'll look forward to your reply!

 

RogersMaude