Rogers Yahoo Email Password Reset

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Resident Expert
Resident Expert
Posts: 14,246

Re: Rogers Yahoo Email Password Reset

This is really one thing you cant blame rogers for unfortunately 😞

Yahoo makes all the changes.. not rogers. 



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I've Been Here Awhile
Posts: 3

Re: Rogers Yahoo Email Password Reset

I have messaged Rogers and messaged Yahoo.  I've been told by each of them to deal with the other and they can't help me.  I can access my email by using the "forgot my password" option but it still doesn't allow me to reset my password. 

 

Any ideas/suggestions would be greatly appreciated.

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Moderator
Moderator
Posts: 1,291

Re: Rogers Yahoo Email Password Reset

Good afternoon @gittingsc!

 

Welcome to our Community! Thanks for reaching out.

 

I'm surprised that you've had such difficulties in getting your Rogers email password reset. It's actually a very simple process for us, so please let me assure you I can fully assist.

 

If I can get you to PM us @CommunityHelps, I'll have you answer a couple security questions and get your password reset.

 

If you're not familiar with how to PM, please follow this link for instructions: http://communityforums.rogers.com/t5/blogs/blogarticlepage/blog-id/CommunityBlog/article-id/535

 

Regards,

RogersCorey

^ch

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I've Been Here Awhile
Posts: 3

Re: Rogers Yahoo Email Password Reset

who do I send the message to?

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Moderator
Moderator
Posts: 1,291

Re: Rogers Yahoo Email Password Reset

 

 

You can send the message to us @CommunityHelps 🙂 We'll be waiting to hear from you @gittingsc.

 

You can find instructions on how to PM us here.

 

Regards,

RogersCorey

^ch

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I've Been Here Awhile
Posts: 3

Re: Rogers Yahoo Email Password Reset

done

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I've Been Here Awhile
Posts: 2

Re: Rogers Yahoo Email Password Reset

Having toruble signing in, forgot old password and questions aren't helping! 😞

 

I'm having trouble signing into my Rogers email account! It's an account I've had for ages, so I don't remember the answer to my security questions and I've forgotten my old password.

 

Is there any way I can reset my password?

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Rogers Employee
Rogers Employee
Posts: 145

Re: Rogers Yahoo Email Password Reset


@ama283 wrote:

Having toruble signing in, forgot old password and questions aren't helping! 😞

 

I'm having trouble signing into my Rogers email account! It's an account I've had for ages, so I don't remember the answer to my security questions and I've forgotten my old password.

 

Is there any way I can reset my password?


ama283

Just call us at 1-855-381-7839 and if you are the account holder or an authorized level 1 contact, we can ask a few questions and get your email password reset to a temporary one. Then you go to rogersmembercentre.com to change it again. Click on "account info" then "change password".

 

Brian

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I'm Here A Lot
Posts: 5

Re: Rogers Yahoo Email Password Reset

All of a sudden I can't get into my Yahoo email account. I put in my regular name and password and up comes a screen asking me for my Rogers name and password. I put that in and it tells me my name and password don't match. But when I go to my Rogers account through their website I have no problem accessing that. And this only seems to happen on my desktop computer -- not on any of my other devices.  Any advice?

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Resident Expert
Resident Expert
Posts: 3,624

Re: Rogers Yahoo Email Password Reset

@LCG:

 

Are you saying that you can't get into Webmail (via the internet)? 

Are you using a client like Outlook on your computer?

Can you access your e-mails via another device like a phone or tablet or laptop?