I'm running ROP basic on the PC's in my home. Recently ( last couple of days ), I've been getting pop-up windows from Rogers prompting me to upgrade. When I click on the prompts, it takes me to a site that seems to be trying to sell me an upgraded service of ROP that requires a payment.
I'm happy with the free service, and I don't want to pay to upgrade.
However, it's not clear as to whether there's an upgrade available for the free version of ROP. On the website it says, click here to upgrade to free basic......but, I'm not sure if that just installs the current version of ROP basic that I've been running for quite a few months, or if it's an upgrade to the basic version I'm running.
Anyone know there is or isn't an upgrade to Basic ROP available now?
Solved! Solved! Go to Solution.
This is the version that I have:
Product Version: 126.96.36.199412
When I check for updated versions, using the tab included with the Rogers software by going clicking on 'General' and then 'Check for Updates'....It tells me that no updates are available.
Yet, I keep getting the pop up window prompt to upgrade. When I click on the link in the pop-up, it brings me to the site that offers the various upgrade ( paid ) features.
Down below those options, there's a link that says: upgrade to basic. But, it's not clear on if that means my version is old or new or how I should install the new version ( if there is one ). Do I uninstall the version that I have and then re-install from the link?
Thanks for the reply by the way. Maybe you can let me know if my current version is old or new, by the version number I've posted.
Looks like I had version 7 and/or 8 on the 3 PC's on my home network. I've un-installed the older versions of ROP on those computers, and re-installed the new version 9.0 Rogers Online Protection basic.
I see the new user interface now, that you were describing.
Thanks for your help,
Thank-you for asking this question that has been on my mind for a week or so.
everything was answered but something I was still wondering if the pop ups go away?
I hope so...
Again thanks for the question and the answer.
Welcome to the forums.
If you install the latest version of the Rogers Online Protection, you should not receive the pop-ups requesting you to upgrade anymore. You can download it at http://www.rogers.com/.
Hope this helps!
I have researched and researched Rogers Online Protection (made by Radialpoint, I believe?) and have yet to find a good review (except one written by a Rogers employee). In fact, until my research, I had never heard of Radialpoint. Do you have any benchmark tests that you can provide comparing ROP with other "solutions"?