Thank you for your reply to my question. Rogers online Protection is working but I can't find it anywhere on my desktop. I have Roger's Techxpert which is active and the icon, but not Rogers online protection.
You're welcome. Were you able to figure out where to locate the Rogers Online Protection icon? The icon should be listed in the system tray at the bottom right side of the screen where you see the time. Alternately, you can search for Rogers Online Protection and add the shortcut.