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I Plan to Stick Around
Posts: 47

Re: Rogers Online Gaming Thread

@AhmedAskar That just makes it all the more strange to me that the modem swap didn't give me the same results. 

 

I did see two Rogers Techs working on the box at the back of my building when I left for work this morning - a request filed by the Technician who came to my apartment on Monday - so I'm wondering if there was something wrong and will do a test when I get home to see if that resolves anything.

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Posts: 47

Re: Rogers Online Gaming Thread

Just wanted to post a follow up here. The techs that were at my building today seemed to have fixed whatever was causing my issue. I've done two separate 3.5 hour streams - once in the day and left it running while at work, and once at night during "primetime" hours. The first stream had a few early, but shorts pikes. The total frame loss on the whole thing was only 0.2%. The second later stream I did had 0 dropped frames. Will monitor it over the weekend to see how it holds up.

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Re: Rogers Online Gaming Thread


@MallardQuack wrote:

Just wanted to post a follow up here. The techs that were at my building today seemed to have fixed whatever was causing my issue. I've done two separate 3.5 hour streams - once in the day and left it running while at work, and once at night during "primetime" hours. The first stream had a few early, but shorts pikes. The total frame loss on the whole thing was only 0.2%. The second later stream I did had 0 dropped frames. Will monitor it over the weekend to see how it holds up.


Can you post your DOCSIS WAN Signal levels, I'm curious how they look.

 



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Re: Rogers Online Gaming Thread

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1609000000256QAM1.1001040.946
2579000000256QAM0.500540.946
3585000000256QAM-0.200640.366
4591000000256QAM0.300740.366
5597000000256QAM0.800840.366
6603000000256QAM0.600940.946
7303000000256QAM1.100138.605
8615000000256QAM1.9001140.946
9621000000256QAM2.0001240.366
10633000000256QAM2.6001340.366
11639000000256QAM2.4001440.366
12645000000256QAM2.5001540.366
13651000000256QAM2.7001640.946
14657000000256QAM2.6001740.366
15663000000256QAM3.3001840.366
16669000000256QAM3.5001940.366
17675000000256QAM3.0002040.366
18681000000256QAM3.1002140.946
19687000000256QAM3.1002240.366
20693000000256QAM3.3002340.366
21699000000256QAM4.0002440.366
22705000000256QAM4.1002540.946
23711000000256QAM3.8002640.366
24717000000256QAM3.6002740.946
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
123700000ATDMA - 16QAM41.75056400000
238596000ATDMA - 16QAM42.75063200000
330596000ATDMA - 16QAM42.50046400000

 

 

@gp-se

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Re: Rogers Online Gaming Thread

ISSUES WITH DROPPED FRAMES WHILE TWITCH STREAMING OVER ETHERNET ON OBS

 

Ok this issue has been ongoing for me since I started using the CODA modem and I've never been able to find a solution. Essentially my issue boils down to this:

 

When streaming using OBS on a wired connection my upload will completely drop to nothing for a couple seconds and then come back to my desired bandwidth. This happens at least once every 5 minutes. This results in dropped frames for viewers and very undesirable experience. 

 

I have tried everything to fix this issue from using different Ethernet cables, buying a Cat-7 cable to try, resetting modem multiple times. No matter what I did it would not fix the upload just completely stopping for a few seconds every couple minutes, until......

 

I purchased a cheap wireless adapter for my PC from Amazon. I bought this for my daughters computer but decided to see if I could replicate this issue on wireless. To my surprise there are absolutely no issues while streaming using WiFi. I was able to stream for hours at 5000mbps without a single dropped frame. I switched back to a wired connection and immediately this issue returns. 

 

This means there is either a setting inside the router/modem that is causing this on wired connections or the ports on the modem are defective(yes I have tried different ports on the modem. All have same issue). My concern is this isn't just an issue with the ports on my specific router but is an issue with all the modems. 

 

Can anyone else confirm these issues are present or not present using the white CODA modem? Thanks. 

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Posts: 6,139

Re: Rogers Online Gaming Thread

@J04DAN1, a very interesting post to say the least.  Just to check, have you seen any issues with any other applications when your connected via ethernet to the modem?  Can you have a look at your Device Manager .... Network Adapters and let me know what ethernet and wifi adapter model you have?  I'm curious at this point as to whether you have an Intel or Realtek or other adapter on your pc motherboard or laptop.

 

Edit:  do you happen to have a switch available that you could use for temporary test purposes.  That would look like;  modem - switch - pc/laptop.  This would isolate the modem from the pc or laptop's ethernet port and should confirm if the issue is on the modem's ethernet side of the house, so to speak, or if there might be an issue between the modem and the specific model of ethernet adapter on the pc or laptop. 



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Re: Rogers Online Gaming Thread

@J04DAN1

 

I have a similar issue that I've been troubleshooting for months.  Like you I'll get OBS to just stop transmitting for a few seconds at a time.  In my case it's multiple machines, cards, cables etc that have been tested.  It's either at the router or something outside throttling.   I have had this issue across different models of router though.   I have yet to try a wireless connection to test, but if you let me know the wireless adapter you tried, I'll pick one up and test it.

 

My only "solution" has been to use a VPN to encapsulate the data, and that seems to stop the dropped frames, even at a 6k bitrate tested.  I  had started a different thread previously on it.

http://communityforums.rogers.com/t5/Internet/Throttling-RTMP-to-Twitch/td-p/403319

 

 

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Re: Rogers Online Gaming Thread

@Datalink

 

So my Ethernet is an Intel I218-V right now running Microsoft driver v12.15.22.6. I’ve also tried using Intels specific driver and it made no change. My wireless adapter is a Realtek RTL8811AU USB 2.0 running Realtek’s driver v1030.11.503.2016

 

I don’t have a switch to try currently but I might be able to borrow one to test soon 

 

EDIT: Also forgot to mention that I’ve had no issues with anything else internet related while using Ethernet on my PC. I play online games, stream video and browse web with no issues. 

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I Plan to Stick Around
Posts: 12

Re: Rogers Online Gaming Thread

Hey guys,

 

Lately I've noticed a ton of ping spikes whilst playing league of legends - I'd normally play with a solid 20-25ms rarely ever going above 25ms. Almost always solid.

 

For the past week i've had ping spikes where it would just jump up to 200ms and then it stabalizes between 40-50ms.

 

Anyway we can troubleshoot this? Whilst 50ms isn't awful its twice what I should be getting, so I'd like to get it resolved asap.

I Plan to Stick Around
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Re: Rogers Online Gaming Thread

I'm also experiencing the same issue. My ping is usually around 29-32ms. Never really goes above either.

I've been trying to play League of Legends for the past week or so and I've been getting like 90+ ping. I've also tried other online games like Overwatch and also seem to be getting 100ms.

I contacted Riot Support and they told me this;

"It looks like once your connection leaves your house you get massive latency spikes and packet loss right at the very next node on your connection's route to the game server. That's not good. This is definitely a case for your ISP to come take a look at."

Hopefully Rogers can take a look and get this fixed ASAP.