Rogers Internet Service outage

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Moderator
Moderator
Posts: 504

Re: Rogers Internet Service outage

Hello @Byron_Godfrey & @Braun108 ,

 

A warm welcome to the Rogers Community Forums and thank you for your first post!

 

Service interruptions can be quite painful to deal with as we all depend on our internet services for many different things! 😌

 

By any chance, has your service been restored? We are not seeing any reported issues for the GTA at this present time. Please remember that you can check our Rogers Service Interruptions board found HERE at any time to confirm any ongoing outages. 

 

If either of you is still experiencing issues with accessing your home internet service, please feel free to Private Message us @CommunityHelps so we may look into this for you. For more information on how our Private Messaging system works, please CLICK HERE.

 

Kind regards!

RogersLaura

Highlighted
I Plan to Stick Around
Posts: 21

Re: Rogers Internet Service outage

Just North of Pickering, been out of service since noon Nov 2, 2019. I have Rogers Ignite. It seems obvious that Rogers has no hardware redundancy at their Data Centres cause if they did then we’d be up and running. Maybe someone cut some fibre wires. Non the leas it’s a problem and heads should roll on Monday if I was in charge. What a shame. l’ll be looking into Bell’s prices. I’m fed up with the same old excuses.
I will be calling in for a rebate too for the loss of services today.
Highlighted
Moderator
Moderator
Posts: 2,212

Re: Rogers Internet Service outage

Good evening @COPO,

 

Welcome to the Rogers Community! Experiencing service interruptions is always inconvenient.

 

Are your services back up and running? 

Did you have a chance to get in touch with a representative from our Technical Support department?

 

Please remember that you can check our Rogers Service Interruptions board found HERE at any time to confirm any ongoing outages. 

 

If you are still experiencing issues with your Rogers Ignite TV service, please feel free to Private Message us @CommunityHelps so we can look into this further. For more information on how our private messaging system works, please click here.


RogersMaude

 

Highlighted
I've Been Around
Posts: 1

Re: Rogers Internet Service outage

I'm all the way up at Keele and Steeles,  and the internet has been mostly out all afternoon.  It goes out, comes back, for a while, goes out again, comes back, goes out and for now is back, and it's 7:!2 p.m.