Rogers Ignite Gigabit Very... very Slow Speeds

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I've Been Here Awhile
Posts: 2

Re: Rogers Ignite Gigabit Very... very Slow Speeds

I get the same problem.  was no phone with a tech... he did a factory reset on modem and max I got was 30 mbs.  this has been a know problem at rogers and they have not said anything.  this is a very poor service

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Moderator
Moderator
Posts: 6

Re: Rogers Ignite Gigabit Very... very Slow Speeds

Good morning @grgffggdgfdgfdg, @gbowering, @mapplewh!

 

If you're encountering slow speeds such as this, you've come to the right place for help. We'd like to run some diagnostics for you so that we can get to the bottom of this issue.

 

Please send us a PM @CommunityHelps about your concern and we will be happy to look at the situation.

if you are not familiar with the PM process, you can find the instructions here.

 

Regards,

RogersNiki