Rogers Hitron CODA-4582 Hardware

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
VivienM
I'm an Advisor
Posts: 931

Re: Rogers Hitron CODA-4582 Hardware


@Datalink wrote:

@Hiitchy Rogers doesn't assign an IPV6 hostname and I don't know if there are any plans to do so.  I suspect that there are no plans to do so. 


I think it's more that assigning an IPv6 hostname for your private network is impossible. Rogers' DHCP server assigns to your router a particular subnet, but it has no idea what IPs in that subnet are being used or not. Reverse DNS for every possible IP in that subnet, because the address space is so huge, is also not that practical with traditional DNS servers.

 

Rogers DOES put a reverse DNS hostname on the 'outside' interface of your router. Without NAT in IPv6, that doesn't do much good though.

 

I feel like I read some IETF document discussing what to do about this...

DJ18
I've Been Here Awhile
Posts: 3

Re: Rogers Hitron CODA-4582 Hardware

Hey guys, I just got this modem and I am rather new to this modem and router stuff...can someone explain to me how to update my modem's firmware? Does it update automatically or do I have to do something additional? Thanks!
Datalink
Resident Expert
Resident Expert
Posts: 7,336

Re: Rogers Hitron CODA-4582 Hardware

@DJ18 all updates for the modem are pushed out to the modems by Rogers.  For the CODA-4582, on a first time boot up with firmware V2.0.10.24 or lower, I believe that the modem should update to the latest production version which is V2.0.10.26T2 within 48 to 72 hours of its first boot on the network.  After that version is loaded, whenever the modem boots, there is a check done to determine the latest firmware version available.  If there is a newer production version available, it will load that version.  So that provides two paths for production firmware, either pushed out as a regular update, or upon boot up where a firmware check is done.

 

Now, if you happen to be a gamer, you should request the Trial Firmware which is currently at V2.0.10.27   That version has protocol scheduling improvements made to it which results in reduced latency thru the modem.  That latency reduction is good for gamers, VOIP and any other latency intolerant applications.  When you sign up for the Trial Firmware, your modem is placed on a Trials list where those modems continue to receive the Trial Firmware versions before they are released in a general release to the network as the latest production version firmware.  The aim of those trial versions is to improve upon the performance of the 4582 at this point in time.  Depending on what you use the modem for, that might not mean anything, or, it could mean a great deal.  Every user is different in that regard. 

 

To sign up for the Trial Firmware, have a look at the following post which contains the instructions to do so:

 

http://communityforums.rogers.com/t5/Internet/CODA-4582-Open-Issues-for-Investigation/m-p/395229#M45...



DJ18
I've Been Here Awhile
Posts: 3

Re: Rogers Hitron CODA-4582 Hardware

Ok thanks for your response! I have one more question, if we sign up for the trial firmwares, is there any way to back out of it? Because if I factory reset back to the default firmware version and I'm still signed up for the trial firmware, they would still push the trial firmware to me correct?

Datalink
Resident Expert
Resident Expert
Posts: 7,336

Re: Rogers Hitron CODA-4582 Hardware

At any time you can send a message to @CommunityHelps to have your modem removed from the trials list.  With the current situation of V2.0.10.27, it you ran a factory reset, you would return to V2.0.10.26T2 and stay there unless you requested a reload of the trial version for your modem.   At some point, when .27 is released as  production version firmware, then all modems with .26 and below should be loaded with .27.

 

Just to note, the firmware check on boot up is a very recent addition to the existing firmware, as is the return to the previous production version if a factory reset was done on a modem running trial firmware.



DJ18
I've Been Here Awhile
Posts: 3

Re: Rogers Hitron CODA-4582 Hardware

Wow thanks for your quick replies! I have just confirmed with communityhelps that I want to be in the trial firmwares! So about how long will I have to wait for version .27? I just use it normally and when the update is pushed to my modem it will reboot and update to the newest firmware automatically?
Datalink
Resident Expert
Resident Expert
Posts: 7,336

Re: Rogers Hitron CODA-4582 Hardware

You should see the update later today or tomorrow.  There is a process established to add the modem to the trials list and push the trial version to the modem.  As this involves more than one internal group at Rogers, it doesn't happen immediately, but, I think you should see it within the next 24 hours. 

 

If you log into the modem now, the Software (firmware) Version shown on the STATUS page will tell you what version is currently loaded.  If you're not around when the modem has updated, you can always check that version.  It will read 2.0.10.27 after the update and automatic modem reboot, which is part of the update process.  When you know that the trial version load is finished, run your own modem restart.  Unplug the modem power, wait for 15 to 20 seconds and plug it back in to force a restart.  I've found that a restart after an update is required to see the best performance out of the modem despite the fact that the modem reboots on its own.

 

If you are around while the modem is updating, just let it go through the process.  The front LEDs will go out at some point as the modem goes thru the update process.  Not to worry, thats part of the update process.

 

As long as you don't do a Factory Reset, the modem will remain at 2.0.10.27 until the next trial version is loaded.



techpro2
I'm Here A Lot
Posts: 6

Re: Rogers Hitron CODA-4582 Hardware

yep. i have the blue front lighta covered with white tape but the whole unit emits far to much light and i cant sleep with any light. so i am forced to shut it off nightly. i am just going to find the light or wire to the light and remove it cut it kill it with fire. 

boozilla
I'm Here A Lot
Posts: 7

Re: Rogers Hitron CODA-4582 Hardware

So I have not been able to use my CyberGhost VPN with this unit. It does work fine with other routers. Their tech support has been very responsive and helpful, but unable to solve my issue. Suggestions have been "Turn Off IPv6, use local DNS, add IPs to DNS, uncheck 'Use TCP instead of UDP'

No luck. Any thoughts?

Datalink
Resident Expert
Resident Expert
Posts: 7,336

Re: Rogers Hitron CODA-4582 Hardware

Don't quote me on this,but I suspect that the latest firmware version doesn't have an IPV6 DNS entry.  I don't have my modem in Gateway mode at the moment so can't confirm that.  I think it was in previous build but might have been been dropped out. 

 

The problem and solution is with IPV6, which is a conundrum.  Due to the lack (I suspect) of an IPV6 DNS that is user selectable in the modem, any attached device that is running on IPV6 will use Rogers DNS.  The exception would be if you entered an IPV6 DNS address manually into the IPV6 Ethernet Properties for a laptop or desktop for example.  In that case it wouldn't matter what was in a modem or router for the IPV6 DNS, the laptop or desktop would use the internal addresses first.  

 

IPV4 doesn't have that issue as you can manually add the DNS addresses.  If your VPN will operate via IPV4, you can simply reboot the modem.   It will pick up the latest firmware version released today, V2.0.10.27.  In the BASIC .... GATEWAY function tab is modem operating mode, IPV4, IPV6 or Dual Stack (both available).  When the modem has finished updating, you can log into the modem, navigate to the BASIC .... GATEWAY tab and choose IPV4 as the operating mode.  Save the setting, then navigate to the BASIC .... DNS tab, flip the LAN DNS Obtain from auto to manual to display the manual DNS entry windows and enter the VPN IPV4 DNS addresses.  Save the setting and reboot the modem using the ADMIN .... DEVICE RESET .... Reboot function.  

 

Now, the only kicker in all of this is the fact that UDP performance is much much better with IPV6 running and in use.  From what I saw today in my testing, IPV4 UDP performance takes a real beating.  We're talking about running 40 Mb/s up, 500 Mb/s down, in UDP without error when IPV6 is used.  With IPV4, that drops down to about 1 to 2 Mb/s.  I have to run more tests with this tomorrow.  So, the question is, is that sufficient to run your VPN.  It all depends on what you do with it and how much bandwidth it takes.