Rogers Hitron CODA-4582 Hardware

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dcaffeine8d
I've Been Here Awhile
Posts: 3

Re: Rogers Hitron CODA-4582 Hardware

Here you go.

 

2018-06-11 19_56_10-CODA-4582U Router - Hitron Technologies-1.png

 

2018-06-11 19_56_39-CODA-4582U Router - Hitron Technologies-2.png

 

I ran another speedtest just now and I can see that my uploads cannot get pass 5 mbps again. It seems that it gets congested at a certain time.

 

2018-06-11 20_02_15-Speedtest.png

Mayoo
I Plan to Stick Around
Posts: 228

Re: Rogers Hitron CODA-4582 Hardware

Having the same above issues with low upload speed on 2.0.10.35T1. Never had this issue on previous FW

rjmaxim
I Plan to Stick Around
Posts: 109

Re: Rogers Hitron CODA-4582 Hardware

Same issue....Used to get close to 1GB speeds down and 50 up......now for last week barely reaching 400Mbps. Something has changed for the worse. Rogers has never been consistent....but this is getting ridiculous. Both Latency and Jitter have degraded severely.Speeds.jpg 

 

 

prince7272
I Plan to Stick Around
Posts: 9

Re: Rogers Hitron CODA-4582 Hardware

Does anyone know how to update the Coda-4582 to the 2.0.10.35T1 firmware?

I just upgraded to 500u and the upload speeds are between 2 and 3 mbits

 

Datalink
Resident Expert
Resident Expert
Posts: 7,336

Re: Rogers Hitron CODA-4582 Hardware

@prince7272 35T1 is trial firmware.  You would have to signup for the Trial Firmware Program in order for your modem to receive the latest Trial Firmware.  Having said that, the problem that you're seeing isn't with your current firmware.  It a network issue that that affects the Rogers network and which also affects TPIA customers.  Rogers is completely radio silent about the problem.  Start.ca has indicated that the problem is with the Rogers network but either has no details to release to its customers or is prohibited from doing so by NDAs between the two companies (just a guess on my part, but it would seem logical these days). 



prince7272
I Plan to Stick Around
Posts: 9

Re: Rogers Hitron CODA-4582 Hardware

Actually Rogers gave me a ticket and accepted that it is a network issue but I could not believe them because last week or maybe two weeks ago I did speed test when I was in Fido and my upload was 11Mbits.
I have had with fido exactly the same modem/router.
This is why I thought the problem is with the firmware
Do you know when did this problem start?
dcaffeine8d
I've Been Here Awhile
Posts: 3

Re: Rogers Hitron CODA-4582 Hardware

I'm not sure what Rogers is doing on the network side but I saw that my firmware was reverted to 2.0.10.34T6 just today at 2 PM.

2018-06-12 22_31_07-CODA-4582U Router - 34.png

 

Yesterday, prior to them coming onsite, they updated my FW to 2.0.10.35T1 in the morning. They even deleted the event logs at noontime before I can take a screenhot. From then on, I saw an improvement in download and upload speeds as I initially posted. I did not sign-up for any trial firmware at all. They just pushed it to me. Due to the improvement, I cancelled the onsite call for a cable test. I was pretty sure it was related to the firmware. 

DissidentzTV
I've Been Here Awhile
Posts: 2

Re: Rogers Hitron CODA-4582 Hardware

My modem just rebooted, went from 35T1 to 34T6 and now my speeds are back to normal.

 

My speeds are usually ok in the middle of the night so I'll test it tomorrow during prime time and if it holds up.... Yeah.... Thanks for the 10+ days of un-usable upload.

 

206/13/2018 00:08:4669010100noticeSW Download INIT - Via NMS
306/13/2018 00:09:1369011100noticeSW download Successful - Via NMS

 

Edit -12:27am  Spoke too soon, speeds are back in the trash can.

Mayoo
I Plan to Stick Around
Posts: 228

Re: Rogers Hitron CODA-4582 Hardware

Reverted from 35T1 to 34T6 and speeds are back to normal. i did a physical unplug and replug of the modem after revert

 

speed.png

rjmaxim
I Plan to Stick Around
Posts: 109

Re: Rogers Hitron CODA-4582 Hardware

Was Rolled-back this morning to 34T6......Jitter improved but Speed gotten worse. Will try to reboot and see if this changes. Quite a difference from 1Gb previously....


@Mayoo wrote:

Reverted from 35T1 to 34T6 and speeds are back to normal. i did a physical unplug and replug of the modem after revert

 

speed.png



Rogers, we need consistency! Rogers.jpg