Rogers Hitron CODA-4582 Hardware

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I Plan to Stick Around
Posts: 30

Re: Rogers Hitron CODA-4582 Hardware

No I didn't notice,               There is a way I can tell from stats page correct?   You know what I look for ? Thanks

I Plan to Stick Around
Posts: 225

Re: Rogers Hitron CODA-4582 Hardware


@NLJ wrote:
That could just be chalked down to using a third part firmware on the router.

The point i try to reietrate is after every modem FW upgrade, we have to Factory Reset the Router FW as well .. Atleast that brought back the speeds in my case ... 

I Plan to Stick Around
Posts: 158

Re: Rogers Hitron CODA-4582 Hardware

@RogersDave has sure been quite, over a week and nothing mentioned. Could be a good thing or bad but ether way I wish someone from Rogers would keep on top and let us know whats going on in this epic fail.

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Rogers Employee borford
Rogers Employee
Posts: 145

Re: Rogers Hitron CODA-4582 Hardware


@yyzsam wrote:

I've only noticed one missing channel (#6)  once since i got the CODA-4582 and soft reboots didn't bring it back. I had to do a hard reboot aka pull the power cord, after that it came back.


I'm very curious to find out what you consider to be a soft reboot vs a hard reboot? There are NO reboot buttons on the modem or power buttons. The only reboot you can do is pull the power cord for 10 seconds. Not to confuse a reboot with a factory reset. The reset hole in the modem will perform a reboot if just pressed for a short time. If the reset hole is pressed for a longer time (20-30 seconds) it will perform a factory reset and the wifi will have to be setup again, as well as any settings you have made to porst, etc.

 

Just wanted to clarify this for the readers.

I Plan to Stick Around
Posts: 108

Re: Rogers Hitron CODA-4582 Hardware

Pulling the cord isn't the ONLY option. There is a reboot button in the GUI. That's a "soft reboot". A "hard reboot" or "power cycle" is pulling the plug, or holding the power button down on a computer.

Rogers Employee borford
Rogers Employee
Posts: 145

Re: Rogers Hitron CODA-4582 Hardware

OK, I was talking externally and there really shouldn't be a difference in that case as well. Glad that it did.

I Plan to Stick Around
Posts: 108

Re: Rogers Hitron CODA-4582 Hardware

In theory there shouldn't be but....

I'm a Reliable Contributor
Posts: 338

Re: Rogers Hitron CODA-4582 Hardware

@Mayoo

2.4 Ghz has been an ongoing issue since I reported the bug to @RogersDave over a month ago. 

 

This was mentioned as follows:

 

2.4 GHz WiFi Degrades speed

There has been reports in the last few days that disabling 2.4 GHz WiFi can make a difference on the wired speeds observed (by 200-300 Mbps). I suspect that this occurs on modems that are impacted by interference (which we are working on a replacement program in the next 2-3 weeks) but want to be sure that there isn’t another underlying issue.

 

If you observe this behavior and are available to run some tests, let me know. I will be looking for a case where cable signal is within specification and there are no sign of interference on your modem.

 

I would suggest you contact @RogersDave so he can run some tests since you have the updated modem with the interference issue fix.

 

I'm a Reliable Contributor
Posts: 338

Re: Rogers Hitron CODA-4582 Hardware

Hi @RogersDave

 

One thing that seems to be very evident about the CODA modems is need to reboot them every week or so.  One feature that might be a consideration would be to add the ability to schedule a modem reboot on the modem itself.

 

One of the Routers I have used was a Belkin model that had a "Self Healing" feature to schedule a reboot daily or weekly at a specific time.  Having used this feature, I can't remember the last time I had a issue with the Router.  Having this feature will definately help with the users who experience slow speeds and other issues that a simple reboot can fix.

 

I know your plate is full with testing, but this might be something to consider down the road as a feature request.  This functionality can also be included into other Hitron devices that could benefit from a reboot.

 

Thanks

 

Mahomed

I'm a Reliable Contributor
Posts: 606

Re: Rogers Hitron CODA-4582 Hardware

Can't wait for @RogersDave to be back on forums, without him we are in the dark. Hopefully he will return soon.