The restriction/security features are extremely limited on the Hitron in general - even the Easy Connect that came originally from Cisco and included parental controls did a better job on defining devices, times of day, and keywords then the very limited tools available in the administrative device.
It has been acknowledged many times by the data specialists on the forums that if you are after quality monitoring and controll of devices and sites, that you will need to move to bridge mode with a quality router, and your best route personally would be to install a third party firmware like DD-WRT, OpenWRT, and Tomato.
These will not only give you an very broad set of monitoring tools, but will also provide you much more advanced feature sets that you will find on most middle range routers.
Why Bother Anyway?
Installing your own custom firmware isn’t just an afternoon project for alpha-geeks looking for something cool to do—it actually makes your router better. Pick the right one and you can monitor your network in real time, make sure your roommate doesn’t slow down your Netflix binge by downloading music (but make sure your music downloads are nice and fast), make your network friendly to guests but unfriendly to intruders, and more. Open firmware gives you more control over your Wi-Fi performance, and most even let you crank up your Wi-Fi signal so that one corner of the house doesn’t have to be a dead zone anymore. You also get perks like the ability to run your own VPN at home (something you should definitely try), and are updated to fix security problems way more frequently than the manufacturer updates their stock software, both of which are huge for security.
Sure, it may take a little work, but if you’re up to the task, you’ll get a faster, more secure home network, and one you’re in total control over at all times. If your speed drops, you’ll know exactly why. You’ll be able to log and monitor your connection to make sure your service provider (like Comcast or Verizon) isn’t throttling you down because you dared to watch Netflix or fire up Spotify.
The private VPN used internally with your local clients is also a nice tool available in the products to protect devices like older phones and tablets, whose OS, or device model are not being supported by the manufacture to avoid possible security risk of KRACK (search KRACK on the forum to learn more and that the Hitron is protected, and that many devices are protected by updates from the manufacgturers, but you have to check your own devices on the internet or from manufacturer to see if there is a patch - for example, my LG G4's two of them are not targetted to receive the patch from LG and therefore, the KRACK risk remains).
So in summary, if you want quality monitoring and filtering by device and user in the Rogers environment, you will really need to look at a router in bridge mode, or possibly software installed on each relevant device.
Great discussion on the limitations of the Hitron gateways across the board to provide control of usage by devices and users in your home and to provide detailed monitoring.
Interesting though to hear that Bell has made it very simple, as it should be - if you are going to advertise a feature of this nature, it should be user friendly to the average user and complete to meet more than the most basic of needs. Same goes for the limitations of the Hitron current modems on their USB NAS capabilies - these gateways still have a long way to go to live up to what they are marketed to be - a broad solution for the provision of Canada's #1 Wifi Service from Rogers.
Hopefully our new specialist can keep us up to date on where the product is going in this and other features.
This option does not actually work. Even though I was able to create my table with all wanted blocked managed devices, the wifi service or my devices were never blocked out as intended. So, forget about this..
This option is more realistic and feasible, but it comes with an extra cost. Quite surprise though that the Hitron CGN3 does not have this feature available on..
Let's assumed you assigned the default starting time 00:01 till 17:00 so this will block Internet from Midnight till evening, so just add another rule with same MAC address with time started for example 21:00-23:59 this will work for sure.
Hope this can solve the issue.
"so just add another rule with same MAC address"
you cannot. Error message: Repeated MAC Address is invalid.
this has been a problem for a couple of years. Rodgers needs to get Hitron to update its software
under Security device filter
you cannot block a device for different times for different days
if you try you get the error message "repeated MAC address is invalid"
this seems like the easiest thing in the world to fix.
I don't want to move to TechSavvy but I just might
Moving to Teksavvy wouldnt make a difference.
With them, you are using a stand alone modem, or their Gateway devices (modem and router in one) are the same as rogers.
The rogers ignite stuff, is a little bit better, in which it allows OVERnight, where you can do 10pm to 8am sort of thing.. but still only that window.
The main option, would be using a full 3rd party router. one that does have the full option of separate blocks (I know my previous ASUS one did) each hour sort of thing.
Using a 3rd party router, is a possible configuration using a rogers gateway, but putting it into bridge mode.
To actually update this, things have changed since the last post.
Ignite now allows multi 'down times' as they call them.
You can set multi periods over the day, when they are not allowed to access the internet. Overnight, homework/dinner time, etc..
As well as manually pausing it.
And its not global (or doesnt have to be) either.
You set up user profiles, and then can assign each device to a profile. So you can put all the kids stuff in one thing.. and disable just that, leaving all the other stuff working just fine.