The restriction/security features are extremely limited on the Hitron in general - even the Easy Connect that came originally from Cisco and included parental controls did a better job on defining devices, times of day, and keywords then the very limited tools available in the administrative device.
It has been acknowledged many times by the data specialists on the forums that if you are after quality monitoring and controll of devices and sites, that you will need to move to bridge mode with a quality router, and your best route personally would be to install a third party firmware like DD-WRT, OpenWRT, and Tomato.
These will not only give you an very broad set of monitoring tools, but will also provide you much more advanced feature sets that you will find on most middle range routers.
Why Bother Anyway?
Installing your own custom firmware isn’t just an afternoon project for alpha-geeks looking for something cool to do—it actually makes your router better. Pick the right one and you can monitor your network in real time, make sure your roommate doesn’t slow down your Netflix binge by downloading music (but make sure your music downloads are nice and fast), make your network friendly to guests but unfriendly to intruders, and more. Open firmware gives you more control over your Wi-Fi performance, and most even let you crank up your Wi-Fi signal so that one corner of the house doesn’t have to be a dead zone anymore. You also get perks like the ability to run your own VPN at home (something you should definitely try), and are updated to fix security problems way more frequently than the manufacturer updates their stock software, both of which are huge for security.
Sure, it may take a little work, but if you’re up to the task, you’ll get a faster, more secure home network, and one you’re in total control over at all times. If your speed drops, you’ll know exactly why. You’ll be able to log and monitor your connection to make sure your service provider (like Comcast or Verizon) isn’t throttling you down because you dared to watch Netflix or fire up Spotify.
The private VPN used internally with your local clients is also a nice tool available in the products to protect devices like older phones and tablets, whose OS, or device model are not being supported by the manufacture to avoid possible security risk of KRACK (search KRACK on the forum to learn more and that the Hitron is protected, and that many devices are protected by updates from the manufacgturers, but you have to check your own devices on the internet or from manufacturer to see if there is a patch - for example, my LG G4's two of them are not targetted to receive the patch from LG and therefore, the KRACK risk remains).
So in summary, if you want quality monitoring and filtering by device and user in the Rogers environment, you will really need to look at a router in bridge mode, or possibly software installed on each relevant device.
Great discussion on the limitations of the Hitron gateways across the board to provide control of usage by devices and users in your home and to provide detailed monitoring.
Interesting though to hear that Bell has made it very simple, as it should be - if you are going to advertise a feature of this nature, it should be user friendly to the average user and complete to meet more than the most basic of needs. Same goes for the limitations of the Hitron current modems on their USB NAS capabilies - these gateways still have a long way to go to live up to what they are marketed to be - a broad solution for the provision of Canada's #1 Wifi Service from Rogers.
Hopefully our new specialist can keep us up to date on where the product is going in this and other features.
This option does not actually work. Even though I was able to create my table with all wanted blocked managed devices, the wifi service or my devices were never blocked out as intended. So, forget about this..
This option is more realistic and feasible, but it comes with an extra cost. Quite surprise though that the Hitron CGN3 does not have this feature available on..
Let's assumed you assigned the default starting time 00:01 till 17:00 so this will block Internet from Midnight till evening, so just add another rule with same MAC address with time started for example 21:00-23:59 this will work for sure.
Hope this can solve the issue.
"so just add another rule with same MAC address"
you cannot. Error message: Repeated MAC Address is invalid.
this has been a problem for a couple of years. Rodgers needs to get Hitron to update its software