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Re: Rogers Gaming & Streaming Lab

"Teredo is unable to qualify" Xbox live multiplayer on PC connection issues with Windows 10

 

Hi , and thank you for your help looking into this.

 

I have been trying to play  Forza Horizon 4 online using Xbox Game Pass on my pc. I have a direct connection through an ethernet cable and speed test show 60ms latency over 300 Mbps upload and 14 Mbps  speeds. 

 

The 2 errors I received when do test on Xbox Networking settings is as follows. 

 

NAT Type

"Teredo unable to qualify. this could block you from playing multiplayer games. Click here for more info"

https://support.xbox.com/help/Hardware-Network/connect-network/troubleshoot-party-chat

 

Server connectivity

"Blocked... This could block you from playing multiplayer games Click here for more info"

https://support.xbox.com/help/Hardware-Network/connect-network/server-connectivity-xbox-app-displays...

 

I completed the troubleshooting steps I could find on these pages but with no luck. 

 

Any help would be appreciated. Here are my PC specs

 

Windows 10 Home 64 bit

Processor Intel Core i5-4670K CPU @ 3.4GHz

8 GB DDR3 Ram

Radeon RX 570 Series with 8gb dedicated video card memory. 

Gigabyte Z87X-D3H ATX LGA1150 Z87 DDR3 3PCI-E16 3PCI-E1 HDMI CrossFireX/SLI SATA3 USB3.0 Motherboard

the game installed and running off of a Samsung SSD 860 EVO

 

Thank you