01-04-2020
03:03 PM
- last edited on
01-04-2020
03:17 PM
by
RogersLaura
I recently deleted an email sub account as i hadnt been using it much. I used it for signing up for things at retail stores and other non-essential online sign ups, none of which i care about but i just realized that there is one service that uses the deleted email account.
Is there any way to recover that account or is there a certain time delay before signing up again with the same email address?
Except for the one service, its basically a spam account, so its not a huge deal if i can't get it back, but it would be nice.
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01-04-2020 06:37 PM - edited 01-04-2020 06:55 PM
Hello @liyghlglughlugh,
Welcome to the Community and thank you for your inquiry :).
When you delete a Rogers Yahoo! email address, the system marks the address as terminated for 90 days before deleting it in full. This allows you the option to restore/reactivate the email address if you need to. We cannot reactivate the email after the 90 days time has elapsed.
If it has been less than 90 days since you've deleted the account, please reach out to us via PM @CommunityHelps and we'll be happy to complete your request. You can find instructions on our private messaging system, here.
RogersZia
01-04-2020 06:37 PM - edited 01-04-2020 06:55 PM
Hello @liyghlglughlugh,
Welcome to the Community and thank you for your inquiry :).
When you delete a Rogers Yahoo! email address, the system marks the address as terminated for 90 days before deleting it in full. This allows you the option to restore/reactivate the email address if you need to. We cannot reactivate the email after the 90 days time has elapsed.
If it has been less than 90 days since you've deleted the account, please reach out to us via PM @CommunityHelps and we'll be happy to complete your request. You can find instructions on our private messaging system, here.
RogersZia
01-07-2020 01:35 PM