- last edited on
Suddenly I am not getting incoming emails and my senders are getting bownce back with this message Reason: Illegal host/domain name found. What should I do to fix this?
I am getting the same for all my @rogers.com emails.
The original message was received at Thu, 2 Mar 2017 19:48:31 -0500from localhost [127.0.0.1]----- The following addresses had permanent fatal errors -----<firstname.lastname@example.org>----- Transcript of session follows -----550 5.1.2 <email@example.com>... Host unknown (Name server: rogers.com: no data known)
Same here, started around 7pm eastern Mar 2nd.
Unable to resolve MX host rogers.com: noerror
Just tested sending e-mail to my Rogers e-mail account - it worked as of 9:29pm today.
If you are having problems receiving your @Rogers emails, please call tech support so that we can add you to an currently open ticket.
Looks like Rogers MX record was removed accidentally. Tested 2 minutes ago and got a timeout response. Record is now reinstated.
> server 18.104.22.168Default Server: google-public-dns-a.google.comAddress: 22.214.171.124
> set type=mx> rogers.comServer: google-public-dns-a.google.comAddress: 126.96.36.199
Non-authoritative answer:rogers.com MX preference = 10, mail exchanger = mx-rogers.mail.am0.yahoodns.net> set type=a> mx-rogers.mail.am0.yahoodns.netServer: google-public-dns-a.google.comAddress: 188.8.131.52
Non-authoritative answer:Name: mx-rogers.mail.am0.yahoodns.netAddresses: 184.108.40.206220.127.116.11