04-08-2015
10:29 AM
- last edited on
05-14-2015
06:36 PM
by
RogersMoin
Hey all....my twitter account is linked to an old email address with rogers. Checked every which way and am told that the only way to keep and reactivate my twitter account is to click on link sent to email address that was associated with twitter account (rogers.com email that no longer exists??)
so question is...Is there anyway I can re-access this account just to click on link sent to it from twitter? HELP
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05-14-2015 07:57 PM - edited 05-14-2015 08:15 PM
Good evening @Pauline-smarts,
Thank you for your post & Welcome to the Forums!
Sorry for the late reply
Unfortunately, terminated @rogers.com email addresses cannot be accessed.
However, if it has been less than 90 days since the deactivation of your account, it can be migrated to a @yahoo.ca address.
If it has been more than 3 months since your account was canceled, there is a possibility that the email address in question cannot be retrieved. There might be other resources.
Click here to access Twitter Support for account reactivation.
Hope this helps!
RogersMaude
05-14-2015
12:28 AM
- last edited on
05-14-2015
07:30 PM
by
RogersMoin
hello y'll
If your account is associated with buiness account then try making changes in profile settings under buiness services and you will be able to change the username over there.
Regards
05-14-2015 07:57 PM - edited 05-14-2015 08:15 PM
Good evening @Pauline-smarts,
Thank you for your post & Welcome to the Forums!
Sorry for the late reply
Unfortunately, terminated @rogers.com email addresses cannot be accessed.
However, if it has been less than 90 days since the deactivation of your account, it can be migrated to a @yahoo.ca address.
If it has been more than 3 months since your account was canceled, there is a possibility that the email address in question cannot be retrieved. There might be other resources.
Click here to access Twitter Support for account reactivation.
Hope this helps!
RogersMaude
06-06-2017
08:01 PM
- last edited on
06-06-2017
08:23 PM
by
RogersMaude
My father inadvertently removed my still-used email address from his account thinking it was idle. I've tried to access the mail account and I either get
Could Not Connect
Description: Could not connect to the requested server host.
OR
Sorry, we don't recognize this email.
In either case, I am unable to acess the email account.
I thought I could recreate the account instead but it says the same email address is already in use.
I assume it must still be around for some time before ultimately being deleted. I haven't found any recovery method or anything but I'm hoping there is a way to reverse the deletion or, at least, reuse the same email address so I won't need to update all my online accounts associated with that email.
Any help or advice would be appreciated.
06-07-2017 08:48 AM
I believe you are right, that it sort of black lists it for a while.. so it cant just be immediately taken by someone else.
I dont think there is an automated way of doing it..
The best bet, would be to call into tech support, and see if they are able to do it from there.
Now, that if its on your FATHERS rogers account.. likely it will have to be HIM calling in. Or at least, you with him.. IE: he calls in, verifies the account, etc.. then passes it onto you to do the actual work with the support person.
06-07-2017 10:02 AM
Just a note to update this thread. Previously it was stated that a terminated rogers email could be converted to a yahoo account. Since the migration of email credentials to rogers servers, this is no longer possible. Terminated email address can still be reactivated on the same active internet account, or moved to another active internet account with both account holders permission. Delays are to be expected as of this date as there is still some fine tuning to be completed with the tools.
Brian
06-07-2017 06:32 PM