cancel
Showing results for 
Search instead for 
Did you mean: 

Questions About My Upcoming Ignite Install

dmbcanada
I plan to stick around

I am having Ignite Internet and TV installed tomorrow.   I had a few questions:

 

1.  Can I choose install location of modem, preferred to me is on main level next to TV.

2.  Is one Wifi pod now included for free?

3.  I am getting 500u installed, what modem am I likely to get?

 

**Labels Added**

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Questions About My Upcoming Ignite Install

-G-
Resident Expert
Resident Expert

@dmbcanada wrote:

I am having Ignite Internet and TV installed tomorrow.   I had a few questions:

 

1.  Can I choose install location of modem, preferred to me is on main level next to TV.


Yes, you can connect the gateway to any coax connection in your house.  Most people put it in a central location in their home, for optimal Wi-Fi coverage.  Others choose a location where they have devices that require Ethernet connectivity.

 

2.  Is one Wifi pod now included for free?


No, not anymore.  I think that the rental fee is now $5/month.

 

3.  I am getting 500u installed, what modem am I likely to get?

You should be getting the Ignite XB7 Gateway.

View solution in original post

1 REPLY 1

Re: Questions About My Upcoming Ignite Install

-G-
Resident Expert
Resident Expert

@dmbcanada wrote:

I am having Ignite Internet and TV installed tomorrow.   I had a few questions:

 

1.  Can I choose install location of modem, preferred to me is on main level next to TV.


Yes, you can connect the gateway to any coax connection in your house.  Most people put it in a central location in their home, for optimal Wi-Fi coverage.  Others choose a location where they have devices that require Ethernet connectivity.

 

2.  Is one Wifi pod now included for free?


No, not anymore.  I think that the rental fee is now $5/month.

 

3.  I am getting 500u installed, what modem am I likely to get?

You should be getting the Ignite XB7 Gateway.

Topic Stats
  • 1 reply
  • 702 views
  • 2 Likes
  • 2 in conversation