Provisioning Issue

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I've Been Around
Posts: 1

Re: Provisioning Issue

Agreed, the way Rogers has handle this is terrible. My store rep even called into head office to complete the swap. Either they chose not to inform me or are simply incompetent; either are unacceptable.

I've Been Here Awhile
Posts: 2

Re: Provisioning Issue

North York here....

 

Internet went down yesterday morning, still not up - not a peep from Rogers.

 

There live chat doesn't seem to work, and from what I've read online on other webpages it seems like this issue is LARGE - over 50,000 people large

 

Not sure what to do at this point, as I am moving in 6 days and don't really have the time to deal with getting a new modem which doesn't solve any problem for the high majority of people

 

Still no word from Rogers on this other than that tweet a couple days ago?