Periodically slow internet speed with Hitron CGN2 with flashing yellow-green wifi light

[RogersAsif]

Thank you @Datalink

@cindybubbles We are awaiting your response via PM so we can run some tests on the connection.

RogersAsif

[cindybubbles]

Dear all: 

I just got your private message, and sent you the info.

Thanks,

cindybubbles

[cindybubbles]

My sister advised me to wait until her husband is able to come over so that he can assess the situation himself.

thanks,

cindybubbles

[cindybubbles]

In the meantime, I've moved my modem off the dresser in my father's second-floor bedroom and onto the floor, and right now the Internet seems to be better. 

I will have to wait until my brother-in-law comes over to assess the situation, though.

Thanks,

cindybubbles

[cindybubbles · Accepted solution]

My sister and brother-in-law came and fixed it. They discovered that I had enabled guest WiFi, and that made the signal worse, so we disabled it.

Also, they brought and set up an external wireless router, connected it to the modem through an Ethernet cable, disabled the built-in wireless router that came with the modem, and then set up a new network that works better now.

Thanks for all your help!

cindybubbles

[RogersAsif]

Happy to hear your issues are resolved @cindybubbles Thank you for updating the Community!

RogersAsif