Node issues resulting in getting spanked in Rocket League. Yargh.

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I Plan to Stick Around
Posts: 20

Re: Node issues resulting in getting spanked in Rocket League. Yargh.

Despite the fact that I've posted PAGES of ping graphs showing the issue, Rogers today performed a 50 ping test to my connection and deemed the issue as "Customer specific" and closed my ticket.  I'm at my wits end, and can't believe anyone with a network certification so naive to think that a 50 ping sample trumps a MONTHS worth of ping logs showing otherwise.

 

It's unfortunate to see that Rogers new emphasis on customer service seems to amount to no more than lipstick on a pigs behind.

 

Honestly, I'm not even sure why I stuck around to help Rogers find the issue - I should have just jumped ship as soon as it happened, but instead I thought that if I collected enough data and proof they could locate the issue.