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No internet in Scarborough

GopiNadimpally
I've been here awhile
Orange light is flashing on my modem since 2 hours even after performing the check/suggestion from ANNA. Postal code : M1K region. Is anyone having same issue?

Update: Roger’s sent an email - “service interruption in your area”.
 
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Re: No internet in Scarborough

RogersCorey
Moderator
Moderator

Good afternoon @GopiNadimpally!

 

I am sorry to hear that you experienced a service interruption a couple days ago. Has this issue since been resolved or are you still without service?

 

If you're still without service, we'd be happy to take a closer look to see what is going on! Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

 

Regards,

RogersCorey

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3 REPLIES 3

Re: No internet in Scarborough

RogersCorey
Moderator
Moderator

Good afternoon @GopiNadimpally!

 

I am sorry to hear that you experienced a service interruption a couple days ago. Has this issue since been resolved or are you still without service?

 

If you're still without service, we'd be happy to take a closer look to see what is going on! Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

 

Regards,

RogersCorey

Re: No internet in Scarborough

Thanks for reaching on the internet service interruption and it is resolved.

Re: No internet in Scarborough

You're welcome! I am pleased to hear that the issue has since been resolved. We appreciate the update!

 

Regards,

RogersCorey

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