New CGN3ACSMR Modem, not compatible with League of Legends?

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I've Been Around
Posts: 1

Re: New CGN3ACSMR Modem, not compatible with League of Legends?

 

Could you plz fix my modem regarding to League of legend and Xbox issues. Thank You

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Resident Expert
Resident Expert
Posts: 7,017

Re: New CGN3ACSMR Modem, not compatible with League of Legends?

To request the firmware update, follow this link @CommunityHelps to get to the CommunityHelps page, and on the right hand side of the page is a link titled "Send this user a private message".  Use that link to get to the next message composition page, fill in the title and your information and hit send.  If the staff are not too busy, you might see the firmware pushed out either late this evening or overnight during the scheduled maintenance periods.  If not, it should be pushed out no later than tomorrow night.



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I've Been Around
Posts: 1

Re: New CGN3ACSMR Modem, not compatible with League of Legends?

The update fixed the issue, thanks!
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I Plan to Stick Around
Posts: 17

Re: New CGN3ACSMR Modem, not compatible with League of Legends?

Thank you for upgrading my modem. All is well, no server errors from the game server. 🙂

 

Cheers!

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I've Been Here Awhile
Posts: 3

Re: New CGN3ACSMR Modem, not compatible with League of Legends?

How can I pm @CommunityHelp?

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Resident Expert
Resident Expert
Posts: 7,017

Re: New CGN3ACSMR Modem, not compatible with League of Legends?

Have a look at message # 352 above.



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Community Manager
Community Manager
Posts: 3,386

Re: New CGN3ACSMR Modem, not compatible with League of Legends?

@User526,

 

Check out last week's Blog: How to Send a Private Message

 

 

It will provide the step by step process to send a PM.

 

 

 

RogersDarrell

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I've Been Here Awhile
Posts: 3

Re: New CGN3ACSMR Modem, not compatible with League of Legends?

I got the private message part but where can I find my Cable Address number?

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Resident Expert
Resident Expert
Posts: 7,017

Re: New CGN3ACSMR Modem, not compatible with League of Legends?

The MAC address in on the back of the modem, and on the box in which it came home.  The Cable Account Reference Number is at the top of the internet section of your monthly bill.



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I've Been Here Awhile
Posts: 3

Re: New CGN3ACSMR Modem, not compatible with League of Legends?

And can i look at my monthly bill online or do I have to find it?