I messaged communityhelps with the info they asked last night and my LoL started working this morning.
So you have the firmware? Can you log into the modem interface and confirm if the SW Version changed? Is connectivity with league of legends only fixed? Or did they include some other fixes?
Remember to send a Private Message to @CommunityHelps with the information below if you are affected by the League of Legends firewall issue. The firmware is only being deployed to those who contact @CommunityHelps via Private Message.
-MAC address of modem (12 digits found on the back of your Hitron modem)
-Cable account reference number(12 digits beginning with “2”)
To those who have received the firmware update, how are things going? Let the community know, hope you are enjoying the game
I have requested the firmware update. I expect it to take place tonight.
I have had this Hitron CGN3ACSMR monstrosity for about 2 weeks now.
When I ping it from inside my network I get result like this below, the jitter in particular is rather high. Under heavy load these numbers can get consistently over 100ms, obviously too high for packets still inside the switch.
Ping statistics for 10.10.10.1:
Packets: Sent = 9868, Received = 9868, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 145ms, Average = 6ms
I expect this to drop after the update, I will post the results nevertheless.
The new firmware version being pushed is 188.8.131.52
If you log into your router admin and see this number then it means the update was applied 🙂
Really hoping this fix works. I know a lot people have this issue on the League forums:
Can't imagine that they're all using the new Hitron modem??
Hi @riccimj Welcome to the Community
Glad to hear you have requested the firmware update for the League of Legend issue.
Remember as per our Community Guidelines here, We need to keep things on-topic.
This thread is about the Firewall Error users with the CGN3ACSMR were experiencing when trying to connect to League of Legends.
Just PM'd the communityhelps for firmware update, i currently have the 184.108.40.206 firmware, will let you all know when it gets updated.