Anyone have any idea why my Coda-4582U is all of a sudden missing a bunch of downstream channels? I also have an RCS Partial Service warning in my logs. Strangely, internet is working fine; speeds and latency are as expected.
|Port ID||Frequency (MHz)||Modulation||Signal strength (dBmV)||Channel ID||Signal noise ratio (dB)|
Up until 2 days ago, I had all 32 channels showing in the downstream table so I'm not sure it's normal. Obviously it doesn't seem to be affecting my service but I'm curious none the less.
I did try resetting/power cycling the modem but it's still missing those channels and upon each reboot, this message gets logged:
|20||05/05/2018 16:32:10||84000700||warning||RCS Partial Service;CM-MAC=xxxxxxxx;CMTS-MACxxxxxxxxxxx;CM-QOS=1.1;CM-VER=3.1;|
It's definitely not normal, especially considering the fact that you're not feeling any impact to your service. Have you tried factory restoring the modem with the pin hole button located on the back?
I'm of the old adage, if it ain't broke, don't fix it...however, if you start to notice your service degrading, I'd go with a modem swap first and foremost. For now, I'd say keep an eye on it.
Community, feel free to chime in :).