Internet stops working at 9pm

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karmn
I Plan to Stick Around
Posts: 13

Re: Internet stops working at 9pm

Just want to let you know this issue was resolved for me after a while, maybe a month.  However, there was nothing I changed on my end... It pretty much hoped and prayed a technician would change something out of my control...

 

Good luck to you my friend...

Canehdien
I've Been Here Awhile
Posts: 4

Re: Internet stops working at 9pm

Just a quick update.  I have not heard from Rogers, but last night was one of the better nights between 7 and 9 that I have had in a while.  Could not find any issues in an tracert to a few different locations.  Fingers crossed.

RogersCorey
Moderator
Moderator
Posts: 1,401

Re: Internet stops working at 9pm

Hi @Canehdien!

 

If you've got an open ticket, we can check into it for you and see if we can find you an update.

 

Please PM us @CommunityHelps for further assistance!

 

You can find instructions on how to PM us here.

 

Regards,

RogersCorey