@hiho No need to be rude. You asked a question and I gave you an answer, and also a suggestion. I would have no idea what sort of modem you had. I also didn't insinuate at all you were the only one with a problem, and have been keeping up with this thread regarding internet issues. I also speak to customers on a daily basis who have various issues with their service for one reason or another.
And yes, I do realize it was recommended that you go with a bridged modem and get your own router. But that isn't what you asked.
as i stated in my previous message
k so after reading a whole mess of posts [statement]the only way i am going to get my wifi to reach my tablet 20 feet from my basement to my above ground patio[ and no moving the router to the main floor is not an option since my computer room is in the basement] is that i need to purchase at my own expensie a router then bridge the rogers wifi/modem so it dosnt handle the wifi anymore and use the newly purchassed $100.00 router so that i can get the connection for my wifi that rogers is charging me for and i have never really been able to use. :-(
Now that really is something,[question] why cant rogers supply the proper equipment for us peeps instead of going through all the hassels of spending more monies, and doing the bridge thing?
why cant rogers supply the proper equipment for us peeps instead of going through all the hassels of spending more monies, and doing the bridge thing?
The modem is supposed to be all the equipment you need. If your home setup requires you to use something other then the modem that's not the fault of the company.
DANG that was the answer boy was that ever helpful and informitive and here i thought you were just passing the buck on to someone else other than rogers not being able to supply what cx need.
Guess there is no point in me trying to ask what the average range of the rogers modems are for the wifi since i can tell by mine its got to be less then 20ft.
@hiho Hey I just answered part of what you were asking, that's all. I don't know much else about the technical stuff so I answered what I could. Sadly I'm not very technically savvy when it comes to hooking up internet so I wasn't able to help you with anything else you were asking. One of the resident experts should be able to though. They are a lot more knowledgable regarding this stuff then I would be.
I'll add my 2 cents here. I have multiple smart televisions in my home on all three levels including the basement as we do alot of gaming (multiple consoles hooked up which use internet). I have never used one router regardless of what ISP I have ever used to get WiFi throughout the house. I've always bought a second router and bridged it to get solid connections upstairs and downstairs. There are multiple things that can prevent you from getting proper Wifi signals; the type of wall and ceiling construction, objects in the room and interference from many other electronic items that could be in your home or a close neighbors. The fact that you are not getting desired wireless signals at different storeys in your home does not always mean your ISP's equipment is faulty.
I thought I'd share this article with you here. Check it out, it's quite informative.
thanks for the read :-) one thing still puzzles me is after reading why does a cx who purchasses a router and bridge the rogers one that they get better wifi? than just using the rogers modem. since from most of the posts here that peeps have the problem is that the only soulution that seems to wrk is purchassing a seperate router.
only one level house with basement and can only get 20ft with rogers modem and that is streaching it i have tried moving the rogers modem to the main floor of my 35yr home with the same results...so the issue about location locatation dosnt really seem to make that much diffrence still cant get wifi to my backyard unlike my neighbor who took the forums advice spent $100.00 on a seperate router which is in the basement of his house and his wifi now reaches to over 75FT from the router, if i go to far in my yard with my tablet i can access his wifi but no way can i access mine with rogers hardware...o and forgot to mention there is someone else in my area that has bell wifi that i can access if i had the pwd :-) on my deck and in my basement...
So in a nutshell i am still puzzled as to why that a cx has to purchase a router that most of the times is the suggestion by the forums in order to get the wifi where we want it and not to be able to just use the rogers modem?
o well on another mini rant still waiting for my repair which in a few days Nov 1 ill have been waiting for 14 mnts just to get my internet to wrk anywhere close to what i am paying for 250/20
Sample of my http://www.speedtest.net results for the last few days and this is typical of what i have seen for the last 14months so who knows maybe next month will be the month that maybe things get fixed as promised and supposedly is being wrkd on according to the Office of the pres.... as yu can see by privious posts by me this is not an inhouse issue its a tap back problem apprently 21modems pssibly 22 on the same node.
6:29 PM EDT 256.07 Mb/s 9.62 Mb/s 9 ms Toronto, ON ~ 50 mi
10:54 AM EDT 89.87 Mb/s 21.47 Mb/s 39 ms Toronto, ON ~ 50 mi
8:26 AM EDT 6.23 Mb/s 0.74 Mb/s 52 ms Toronto, ON ~ 50 mi
10:20 PM EDT 3.49 Mb/s 1.67 Mb/s 135 ms Toronto, ON ~ 50 mi
4:44 PM EDT 24.15 Mb/s 4.72 Mb/s 66 ms Toronto, ON ~ 50 mi
4:43 PM EDT 2.02 Mb/s 0.71 Mb/s 41 ms Toronto, ON ~ 50 mi
1:51 PM EDT 34.13 Mb/s 14.37 Mb/s 86 ms Toronto, ON ~ 50 mi
1:19 PM EDT 8.90 Mb/s 0.83 Mb/s 129 ms Toronto, ON ~ 50 mi
1:01 PM EDT 17.38 Mb/s 15.21 Mb/s 113 ms Toronto, ON ~ 50 mi
9:39 AM EDT 47.43 Mb/s 21.64 Mb/s 48 ms Toronto, ON ~ 50 mi
7:31 AM EDT 34.96 Mb/s 7.45 Mb/s 45 ms Toronto, ON ~ 50 mi
7:26 AM EDT 4.85 Mb/s 1.04 Mb/s 43 ms Toronto, ON ~ 50 mi
1:04 AM EDT 17.69 Mb/s 9.30 Mb/s 129 ms Toronto, ON ~ 50 mi
3:40 PM EDT 3.07 Mb/s 0.46 Mb/s 50 ms Toronto, ON ~ 50 mi
3:34 PM EDT 0.35 Mb/s 0.33 Mb/s 38 ms Toronto, ON ~ 50 mi
04-12-2015 07:31 AM
1. dirict to modem
Ugg, still looking ugly. There's a 9.6 dBmV spread in the downstream channels. Normally you should see two, maybe three dBmV spread, top to bottom. The upstream levels are low as well. Did the tech check the levels at the modem, or where the cable enters the home? I'd be interested in what those levels are like right at the cable entry point to either rule out any issues with the house cabling, or determine that you might have cabling issues in the home. Can you indicate how the cable gets from the entry point to where the modem is sitting? Is that house RG-6 cabling or was the cable installed by an ISP tech at some point?
i will refer you to the org posts that i have done here andnow that has supposedly been fixed should answer all your questions as to what has hasnt been done tried and the time frame for it all
i have started this new one..since the maintence crew had completed the wrk oct 23/15 which i just found out today after getting you all involved to light a fire under ofp to give me an update..
i am assuming now that this wrk has been done i need to schdule an in house visit since one wasnt preformed yet since this reapair..which i thought they would have contacted me back in oct to do ..