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Internet keeps dropping

SilviVerder
I've been around

We have Rogers Ignite and have 150 Mbps download / 30 Mbps upload.

Before switching to Rogers Ignite (Rogers acquired Compton Communications) we very, very rarely ever lost our internet connection. Now it is happening more and more frequently, quite often once per day. Yesterday it happened many times throughout the afternoon. I work from home and this is very disruptive.

 

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Re: Internet keeps dropping

RogersTony
Moderator
Moderator

Hello, @SilviVerder

 

Welcome to the Rogers Community Forums!

 

We can understand how disruptive it is when your internet connection is dropping frequently. Please follow the steps outlined here so we can review your signal levels.

 

Please post the results here in the community.

 

RogersTony

 

 

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