Internet down for 4 day!

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I've Been Here Awhile
Posts: 2

Internet down for 4 day!

Im amazed by how bad the customer service has been. Im a man of great patience, and it has taken me 4 days of dealing with technical support before I decided to post here. I have lost cable internet connectivity for 4 days - yes 4 days! - not an exaggeration. All I get from the agents is that it has been escalated and they will fix it. BAsically I have had 0 support. How do you run your business like this?

 

 

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Retired Moderator
Retired Moderator
Posts: 624

Re: Internet down for 4 day!

Hi @Sup3rnaut

 

Welcome to the Community Forums!

 

We'd like to take a closer look into your internet services for you, please send us a private message to @CommunityHelps the next time you are online and we can assist.

 

 

@RogersPrasana