Internet and Wifi Disconnecting Daily

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Moderator
Moderator
Posts: 1,375

Re: Internet and Wifi Disconnecting Daily

Glad to hear it @tgen85!

 

If you encounter any further difficulties, please don't hesitate to reach back out and shoot us a PM.

 

Please PM us @CommunityHelps. If you're not familiar with our PMing process, you can find instructions here.

 

Regards,

RogersCorey

I've Been Here Awhile
Posts: 3

Re: Internet and Wifi Disconnecting Daily

Thanks for the offer of assistance.   For now the problem seems to have fixed itself.

I've Been Here Awhile
Posts: 3

Re: Internet and Wifi Disconnecting Daily

I have these exact issues. It happened maybe once or twice daily before, but today it's been going non stop. Just constant disconnect and then it goes to orange flashing reboot. 

Moderator
Moderator
Posts: 512

Re: Internet and Wifi Disconnecting Daily

Hey @Tmhage!

 

Sorry to hear you're having issues with your service connectivity! Sounds like there may be an issue with the RF signal to your modem. Have you spoken with Rogers support yet to determine if it's a local issue requiring a technician or if it's a larger concern that needs maintenance?

 

Keep us posted!


@RogersAndy