Internet Keeps Dropping

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Flufflet
I've Been Here Awhile
Posts: 3

Re: Internet Keeps Dropping

I have to keep manually unplugging the hub for about 30 seconds.
carolynfs
I Plan to Stick Around
Posts: 21

Re: Internet Keeps Dropping

Can you connect your computer directly to the modem via ethernet cable?  That appears to have solved my issue.

sh_tavassoli
I've Been Around
Posts: 1

Re: Internet Keeps Dropping

This video helped me resolve the issue.

 

https://youtu.be/q4Ym8n1hjxo

 

Basically check downstream and upstream signal power values after logging into your Rogers router. If the values are near or outside the optimal ranges then look for any splitter used in your cabling and remove them or ask Rogers to install an cable signal amplifier for you.

Smols
I've Been Here Awhile
Posts: 3

Re: Internet Keeps Dropping

Whats the issue? 

 T3 time-out; issues all from the modem logs