Spoke to a technician today, apparently OFDMA was disabled for all of the white CODA modems as of an email that went out this morning. Hopefully this solves our issue!
Here's my graph for today (day 1 of OFDMA being disabled).
Some latency spikes, but no drops, and both Zoom calls and gaming (yes, I had to take a break to try it) have been stable. Fingers crossed this finally does it.
With OFDMA disabled, during ZOOM call, I've received another ping loss session at 4 PM EST , even though it did not disconnect on me this time.
I'll keep monitoring this to see if this was coincidental and was caused by maybe noise spike, or signal fluctuation.
Good to hear hopefully we can stop refreshing this forum everyday lol.
I've disconnect today morning for like couple of minute , and OFDM/OFDMA disabled already. Is there any better solution to fix this annoying issue?
@Damascus reboot / restart the modem to see if that results in both OFDM channels being disabled. Use the modem's ADMIN .... DEVICE RESET .... Reboot function, or, just pull the power off of the modem, wait for about 15 seconds and plug it back in. After the reboot, check the OFDMA status at the bottom of the STATUS .... DOCSIS WAN page. I don't know if the decision to disable OFDMA was for all 4582's or only for certain areas. Perhaps @RogersCorey can shed some light on this.