I also cannot find the uptime for LAN/WAN.
I am also having the exact problems relate to T3 Timeout errors.
How to fix this urgently?
Not sure if this is happening to anyone else recently. I read a few posts for a few months back. My internet keeps dropping for 5-10 minutes and then coming back. I work from home so I need a stable connection. Does anyone know how to fix this?
@dreego Is your Internet connectivity dropping when a particular device connects to WiFi? Some customers have reported that their WiFi drops and ALL devices disconnect from WiFi when (for example) their new laptop connects to the network. In many cases, this is due to an incompatibility between the WiFi hardware/driver on their computer and the XB6 gateway.
I know that some recent Realtek chipsets can cause problems for the XB6. The workaround is to configure the computer to connect only on the 2.4 GHz band until this problem can be corrected.
For more information, see:
Is there anyway to get at the modem signal info or logs as I've seen others post while the modem is bridged?
Please advise what else can be done to resolve the daily disconnects.
Sorry, missed this point. I wasn't sure if you were experiencing a loss of WiFi connectivity or if your Internet connection itself was dropping.
My previous post (re: WiFi on the the XB6) would not apply if you have any modem in bridge mode and are using your own router.
You should be able to access your modem's signal stats and logs (as can Rogers) even when bridge mode is enabled. Which modem do you have, an Ignite (XB6) gateway or do you have a Hitron modem?
Intermittent outages starting mid-morning today in Pickering.