Here we go. Rogers customer thirty-five years. Seen it all. Initials when Ignite system installed (a three bedroom house with basement, 1800 square feet) I was told all I needed was modem. Turns out I needed three pods after multiple visits by different techs. And I hardwired all two out of three televisions plus a PlayStation. I’ve had problems but for the most part things a copacetic. About six months ago my main television( hardwired right to the modem) sometimes would take up to a minute to come on. The other two televisions also had the same problem but to a much lesser degree. Not the end of the world because the picture and the PlayStation were good. Then I started noticing that the picture wasn’t as sharp sometimes(almost imperceptible) and then back to being okay. Same with the PlayStation. Starting to get glitchy. Things were starting to get control. I should have stated I have the Ignite 500 mb. Called Rogers and they sent their guy out. Comes out and check the whole place from the street to the basement. Says everything is one hundred percent. Puts in a brand new modem. Turns on the television and right away the television starts up. Checks other two televisions and they also work. Did not check PlayStation. Next day, right back to the same problem with television(s) taking up to a minute to fully engage. Sometimes on the main screen will get the message,”looking for signal”. Now I’m right back where I started only worse. The PlayStation is almost unplayable due to lag. As a side note I had an older PlayStation so I bought a new one with with new HDMI cables, new Ethernet cable and so on. Relatively new television and I still have the same problem. My sons computer system is having the same problems connected by pod. Run the Rogers test as of last night and running anywhere between 80 to 105! Technically I should be running without any pods in this house I believe. Do I have to update my pods to match the new modem? That’s the last thing I can think of that I can do before I call back in again and start the process once more. Anything the people on this forum that can save to enlighten me. Regards.
*Added Labels*
