@tyreman there is a potential problem with your current configuration. With the modem in Bridge mode, any device connected to the ethernet ports should be protected by a firewall. The 68U provides the firewall for port 1, but port 2 doesn't have a firewall, so, the set top box should be wide open to the internet. I don't have any idea of how easy or hard it would be to hack the set top box, but, you should be aware that IPV4 addresses on Rogers network would probably see at least half a dozen external probes every minute. If you look at your system log, with the Firewall .... Logged packets type set to dropped, you should see the dropped external probes as they occur.
There shouldn't be any issue running the set top box thru the 68U, even if the 68U is running IPV4 only. There have been a number of posts from other customers indicating that they are running the same type of configuration, with the router running IPV4 only. I don't use the Ignite system, so, can't vouch for that configuration, but, previous posts indicate that the configuration does work.
If you look at the network map for the 68U, it will show the WAN IP near the top. With the modem in Bridge mode, I suspect that the network map will show a 174.xxx.xxx.xxx WAN IP address. If you drill down into the set top box settings to determine its IP address, I suspect that you'll see a similar IP address, indicating that the modem is supplying two different WAN IP addresses to connected devices when the modem is in Bridge mode. Rogers has historically allowed that, but, your post is the first indication that the XB7 appears to maintain that capability. Good to know 🙂
Just for information....
do you have any devices "prioritized" on the Asus?
Anything change with you anti-virus package?
@Draconix wrote:
Nothing is prioritized, QoS is disabled. I did recently enable IPv6 in the router settings, could that be affecting my download speeds? As for anti-virus, I have been using Avast Free Antivirus on all the computers in the house for many years now.
Well there is definitely something going on.
I just tried a 1GByte download test on the XB6, and TaskManager showed a pretty steady 230Mbps and completed in well under a minute.
Have you tried a test directly through the XB7... disabling its bridge mode, and ethernet cable directly from your computer to the XB7 port??
FYI: A few other customers with XB7 gateways have reported degraded speeds with Bridge Mode enabled: https://communityforums.rogers.com/t5/Internet/Issues-in-Bridge-Mode/m-p/478014
Customers with Technicolor XB6 gateways also reported similar problems: https://communityforums.rogers.com/t5/Ignite-TV/Using-the-Ignite-TV-Modem-Gateway-in-Bridge-Mode/m-p...
The XB6 problems were confirmed internally by Rogers, who worked with Comcast to get this issue fixed.
@Draconix If the problem does not reproduce (and you are able to download at full speed) when using your own router with Bridge Mode disabled on the XB7, then I would report your problem to Rogers as well. (When reading your post, I also wasn't sure what Internet plan you currently have, or whether you meant to say Mb/s (megabits) or MB/s (megabytes) when stating your transfer speeds.) Can you also confirm that you are performing your tests using a wired Gigabit Ethernet connection?
Lastly, please also log into your XB7 gateway, go to "Gateway > Connection > Rogers Network", scroll to the bottom, and check the number of "Uncorrectable Codewords" errors; they should be zero (or close to zero) across the board. If you are getting a HUGE number of uncorrectable errors, then you are getting packet loss and that will also degrade your real-world transfer speeds as well.
Tagging @RogersGordon on this as well.
