Help: Browsing okay, Torrents very slow

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I've Been Here Awhile
Posts: 4

Help: Browsing okay, Torrents very slow

Hey folks - I've been using Rogers for 6-7 years with almost no issues.

 

Recently switched over to the "Hybrid Fibre 30" internet package, upgraded to the Hitron "Advanced Wifi Modem" and am now getting abysmally low speeds while downloading torrents.

 

Regular browsing, and streaming on sportsnet.ca etc is perfectly fine - Speedtest.net showed me 15mbps down, 5mbps up. Slower than what I was promised, but good enough for me usually. However, torrents that previously used to download at 350-500kbps, are now downloading at 8-10kbps, which is just painfully slow.

 

I tried port forwarding, with no improvement. Anyone go through something similar? Any ideas what may be causing this, or what a potential solution may be? I am plugged in directly, not using WiFi.

 

 

Thanks in advance!

 

 

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Resident Expert
Resident Expert
Posts: 13,982

Re: Help: Browsing okay, Torrents very slow

Ok, need a little more info first.

When you are connected, what type of cable?  And what color is the ports on the back of the unit when linked?  And what card do you have in the computer?

 

I am not on the hybrid30 anymore.. i moved onto the hybrid 60, and now the ignite100u

I generally did not have issues with torrents.

The CGN3, doesnt really do UPNP great.. so best to port forward

On the hybrid 60, with port forwarding, i was able to sustain a 7.4 Megabyte torrent download... thats 59.2mbps



Resident Expert
Resident Expert
Posts: 6,221

Re: Help: Browsing okay, Torrents very slow

.......and just to throw in one more item to check.  Can you log into the modem, navigate to STATUS....DOCSIS WAN, copy the downstream and upstream tables and paste them into this thread.  Don't worry about how they look when they paste it, I'll sort out the numbers when I look at them.  Those tables contain the RG-6 cable signal levels and signal to noise ratios which might be of interest as well.  They will either point to possible cable problems or eliminate them from the list of  causes of poor internet performance.



I've Been Here Awhile
Posts: 4

Re: Help: Browsing okay, Torrents very slow

I have the Hybrid Fibre 30 Package, getting pretty good speeds (see image below).

 

My browsing, streaming etc is fine, however, when I try to download torrents (with many seeders), I am not able to get anything more than 8-10 kbps, which is really frustrating.  Using the Flud app on Android.

 

I tried Port Forwarding with no luck, any other suggestions? Is it possible I set up Port Forwarding wrong? Using a Hitron CGN3ROG on Wireless.

 

Thanks!

 

 

Capture.PNG

I've Been Here Awhile
Posts: 4

Re: Help: Browsing okay, Torrents very slow

Hi there - please see below for the DOCSIS WAN tables:

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Signal noise ratio (dB)Channel ID
1663000000256QAM1.30038.60512
2591000000256QAM2.10040.3661
3597000000256QAM1.50038.9832
4603000000256QAM0.90038.9833
5609000000256QAM0.80038.9834
6615000000256QAM0.70038.9835
7621000000256QAM0.80038.9836
8633000000256QAM1.40038.6057
9639000000256QAM1.10038.9838
10645000000256QAM0.70038.6059
11651000000256QAM0.80038.60510
12657000000256QAM0.80038.60511
13669000000256QAM1.00038.605109
14675000000256QAM1.20038.605110
15681000000256QAM1.60038.983111
16687000000256QAM0.60038.983112
17693000000256QAM0.60038.983113
18699000000256QAM0.10038.605114
19705000000256QAM0.60038.983115
20711000000256QAM0.70038.983116
Upstream Overview
Port IDFrequency (MHz)BandWidthModulation TypeSignal Strength (dBmV)Channel ID
1237000006400000ATDMA40.5002
2385960003200000ATDMA40.5003
3305960006400000ATDMA40.5001
Resident Expert
Resident Expert
Posts: 13,982

Re: Help: Browsing okay, Torrents very slow

Yeah, your speeds and your signal is fine.

Likely, its something with the forwarding.

You need to find out what ports the Torrenting app is using.
In the CGN3, you then need to set those ports, for both INTERNAL and EXTERNAL spots.

As for the IP, it would be the IP of the device the torrenting app is on.

Now.. if all your devices connect dynamically... they will potentially get a new and different IP address every time they connect.. which would make the forwarding break, every time that it changes.  You would be best to set that device to a STATIC address if you can. (or set a device reservation in the modem, for its address)

 


At least on the PC level.. i know when i was on the 60/10 package, with port forwarding set up right, i have actually MAXED my connection out for a torrent.
uTorrent for example does it in MEGABYTES per second, vs your package is in MEGABITS.  Combined, i pulled down a 7.8 MEGABYTE/s download.. which is a 62.4mbps



I've Been Here Awhile
Posts: 4

Re: Help: Browsing okay, Torrents very slow

Thanks for the quick and detailed response, Gdkitty.

 

Here's how my forwarding looks if you don't mind taking a quick look.

 

Connected Devices - showing my android as 192.168.0.11, it's pretty much always this IP

ca2.PNG

 

Port Forwarding setup: I picked port # 1744 for this IP Address:

ca2.PNG

 

Torrent App (Flud) Network Settings:

ca3.png

 

Resident Expert
Resident Expert
Posts: 13,982

Re: Help: Browsing okay, Torrents very slow

That looks right..

But truthfully.. not sure if ANDROID, that app, etc.. could have any other possible issues maybe.. not sure.

Tried the android utorrend on it.. and it was HORRID.. not worth the effort.



I Plan to Stick Around
Posts: 249

Re: Help: Browsing okay, Torrents very slow

as a long time dl of torrents i would suggest you disable "DHT" unless you are doing a lot of public tracker dl cause that will effect you dl rates espically on private trackers