Re: Have to reboot modem everyday otherwise extremely bad intermittency
Ok so I have done both the ping test as well as the traceroute.
I took this with task manager, and this is the main problem i'm dealing with. The abrupt upside-down spike nearing the right of the graph is what shows on this graph whenever there is the intermittency issue.
I took this at the same time as the one with the task manager, and it seems like nothing changed to pinging the second hop on the traceroute, or the neighbourhood node.
That was the final stats for the ping. There would be uncommon higher milliseconds than the normal average, but that wasn't during an intermittency.
That should be it, as it's hard to traceroute during that small frame of time during the intermittency.
This is super helpful. I would recommend reaching out to us via PM @CommunityHelps so we can run some tests to your line. It's likely we can see this resolved for you. Sometimes minor, hard to identify intermittency problems like this can be caused by unexpected shorts in the line. We'll run what tests we can to replicate your experience and have someone dispatched to investigate.
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