Fitbit Aria scale-

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I'm a Senior Advisor
Posts: 2,154

Re: Fitbit Aria scale-

 WHY the Aria would be using a B connection is beyond me.  B has not been a main standard for.. has to be 8+ years? 


Unfortunately, i dont think there really IS a solution.. bar setting up a cheap wireless access point, which has B capabilities.. JUST for the scale.

Well, when you consider that last years Nest products are N 2.4 only, I would suspect that a lot of these IoT companies are building their products with bottom of the barrel networking parts in them.


The new Aria 2 scale markets specifically that it has a wider range of network connections available, so suspect that they are in an indirect way saying, buy only the 2, not any original ones kicking around.


 By the way, B and A was 1999, G was 2003, N was 2009 and AC was 2013.  In an article by Cisco, they were advising in 2014 to phase out b devices.  So, don't know the first year of distribution of the aria, but that is only 2014 that Cisco recommended phasing it out given that G and N had been around since 2003 and 2009, and AC was just out then.


So slipping in hardware that only supports one of the standards, like B for the Aria and N for the Nest E keeps their production costs down, but unfortunately, a lot of people will be stuck without wireless connection on new routers or gateways.  Nest for example lists a whole range of routers that are not compatible with the various devices on their site.


Yes, you could for about 39.00 or a bit lower get an access point (not a repeater setup), but that means you need Ethernet to connect it too so you can get b/g/n/ac connections.  My access point fortunately has that full option.  Obsolescence hits all of our stuff sooner or later unfortunately.


I recommend that when one is looking at new routers or access points, or Ignite and newer gateways from any company, that you check the specs on both the router and the device to see if they will be compatible.  Glad that @iponting got a new one - I have found that Fitbit has great support and helps people through these struggles with very clear cut recommendations.  I rate them as having the best tech support and customer support of any company I have dealt with.





I'm Here A Lot
Posts: 6

Re: Fitbit Aria scale-

I couldn't find any method(I'm no expert) so I contacted Fitbit and rec'd a new scale.

I've Been Around
Posts: 1

Re: Fitbit Aria scale-

You received a new scale? They replaced your old one? Or you purchased on?
I've Been Here Awhile
Posts: 2

Re: Fitbit Aria scale-

Old smart scale can’t connect to WiFi


Hi there,


I recently upgraded to ignite WiFi.  I have a first generation Fitbit aria, which can’t seem to connect to my WiFi.  It works on an 802.11b network.  Wondering if the ignite modem supports that protocol.  I’ve gone into the settings using a web browser, and I can’t seem to change the mode for either the 2.4 or 5 band.


Thanks in advance.

Posts: 1,332

Re: Fitbit Aria scale-

Hello @goaltender,


Welcome to the Community and thank you for posting your inquiry!


I know it's inconvenient that you're unable to connect your Fitbit Aria Scale to the WiFi. XB6 modem doesn't support b protocol. A user did mention contacting Fitbit about this issue (see MESSAGE OF 14). It could be something you can look into as well.





Resident Expert
Resident Expert
Posts: 14,300

Re: Fitbit Aria scale-

Another issue that arises with some of these devices.. is many of these b only devices, going back that far, do not support any of the newer wifi security protocols.


Let alone having WPA2, many do not even support WPA.

EG:  I have a video game/console collection.  I have quite a number of 'gameboys' including all DS models.
These only work on wireless b.   But on top of that, they only support WEP, which you wont even see as an option anymore as its VERY insecure.