@soundwave80 nope, this is a custom install. You can't just walk into a Rogers store and pickup the equipment. Too bad as those individuals with a technical background and stable internet service could most likely install the Ignite equipment without any problems, and possibly do a better job at it.
If you're having issues with your current service, switching to Ignite won't do you any favours. If anything it will just make the situation worse than it already is. You really need to pester tech support to see that the problems are resolved. Put them on speed dial and don't hesitate to use it, multiple times per day if necessary.
I don't think there's an ETA for OFDMA, we can forget it for this year and maybe we have a chance for Late 2020.