FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 123

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

My speeds have plummet the last few days . Currently getting 15 down and 0.7 up. The page says current trial firmware is .26 but I'm still on .27 . Should I reset my modem ? Will it even make a difference?
Resident Expert
Resident Expert
Posts: 1,066

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@soundwave80 can you log in to the modem and post the DOCSIS WAN page stats for signal levels. also I would advise you call tech support when this happens and ask them to check your stats and your neighbours to see if this is a local issue.

 



I Plan to Stick Around
Posts: 123

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Downstream OverviewPort IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)1591000000256QAM-5.100737.6362567000000256QAM-4.400338.6053573000000256QAM-4.500438.9834579000000256QAM-4.600538.9835585000000256QAM-5.000637.6366561000000256QAM-4.200237.6367597000000256QAM-5.100837.3568603000000256QAM-5.200937.6369609000000256QAM-5.3001037.63610615000000256QAM-5.3001137.35611621000000256QAM-5.2001237.63612633000000256QAM-5.6001337.63613639000000256QAM-5.4001437.63614645000000256QAM-5.2001537.63615651000000256QAM-5.1001637.63616657000000256QAM-5.1001738.60517663000000256QAM-5.0001838.60518669000000256QAM-5.2001937.63619675000000256QAM-4.9002037.63620681000000256QAM-5.1002138.60521687000000256QAM-5.4002238.60522693000000256QAM-5.5002337.35623699000000256QAM-5.8002437.63624705000000256QAM-6.0002537.63625711000000256QAM-6.4002637.35626717000000256QAM-6.5002737.35627723000000256QAM-6.7002837.63628825000000256QAM-7.4002937.35629831000000256QAM-7.1003037.63630837000000256QAM-7.6003137.35631843000000256QAM-7.7003236.61032555000000256QAM-3.800138.983

OFDM Downstream OverviewReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)04K290600000YESYESYES0.0000001NANANONONONA

Upstream OverviewPort IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth138595668ATDMA - 64QAM35.75033200000230596000ATDMA - 64QAM32.75016400000323700000ATDMA - 64QAM32.50026400000

OFDM/OFDMA OverviewChannel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size0DISABLED0.50000.00000.0000-inf-1.00004K1DISABLED0.50000.00000.0000-inf-1.00004K

© 2017 Hitron Technologies Inc.. All rights reserved

Downstream OverviewPort IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)1591000000256QAM-5.100737.6362567000000256QAM-4.400338.6053573000000256QAM-4.500438.9834579000000256QAM-4.600538.9835585000000256QAM-5.000637.6366561000000256QAM-4.200237.6367597000000256QAM-5.100837.3568603000000256QAM-5.200937.6369609000000256QAM-5.3001037.63610615000000256QAM-5.3001137.35611621000000256QAM-5.2001237.63612633000000256QAM-5.6001337.63613639000000256QAM-5.4001437.63614645000000256QAM-5.2001537.63615651000000256QAM-5.1001637.63616657000000256QAM-5.1001738.60517663000000256QAM-5.0001838.60518669000000256QAM-5.2001937.63619675000000256QAM-4.9002037.63620681000000256QAM-5.1002138.60521687000000256QAM-5.4002238.60522693000000256QAM-5.5002337.35623699000000256QAM-5.8002437.63624705000000256QAM-6.0002537.63625711000000256QAM-6.4002637.35626717000000256QAM-6.5002737.35627723000000256QAM-6.7002837.63628825000000256QAM-7.4002937.35629831000000256QAM-7.1003037.63630837000000256QAM-7.6003137.35631843000000256QAM-7.7003236.61032555000000256QAM-3.800138.983

OFDM Downstream OverviewReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)04K290600000YESYESYES0.0000001NANANONONONA

Upstream OverviewPort IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth138595668ATDMA - 64QAM35.75033200000230596000ATDMA - 64QAM32.75016400000323700000ATDMA - 64QAM32.50026400000

OFDM/OFDMA OverviewChannel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size0DISABLED0.50000.00000.0000-inf-1.00004K1DISABLED0.50000.00000.0000-inf-1.00004K

© 2017 Hitron Technologies Inc.. All rights reserved

Here's my signal levels .Sadly when I call into Rogers support about it they open a ticket but I get a email the next day saying either my issue has been fixed or to call back because they need more info from me.
I've Been Here Awhile
Posts: 4

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

New release 2.0.10.27 has been pushed to my CODA

From the first glance:

1. Wireless - cannot save any changes, getting a red error

2.  IP Camera that always worked with Rocket and other modems - not getting IP and not registered

3. Guest WiFi - cannot save a thing and Guest WiFi gives the same "DHCP client" error 

4. In Connected Devices - I see all devices under Ethernet and none under 2.4 or 5.8 though I'm connected with multiple devices

Possibly I need reset device and reconfigure again - will try later tonight

Resident Expert
Resident Expert
Posts: 1,066

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@gennadiv don't factory reset, if you factory reset you will be put back on .26T2 firmware.

I would do a reboot, just unplug the modem for 10 seconds, then try the wifi settings again.

 



I've Been Here Awhile
Posts: 2

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Using CGN3AMF on Fido 60/10

Got upgrade today from the stock firmware to  4.5.8.27

Download speed very good, upload only 1-1.5 instead of 10

 

Untitled.png

 

 

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1591000000256QAM-4.500738.983
2561000000256QAM-3.100238.605
3567000000256QAM-3.700338.983
4573000000256QAM-3.700438.983
5579000000256QAM-4.300538.605
6585000000256QAM-4.800638.983
7555000000256QAM-2.400138.983
8597000000256QAM-4.400838.605
9633000000256QAM-4.5001338.605
10639000000256QAM-4.5001438.605
11645000000256QAM-4.7001538.983
12651000000256QAM-5.8001638.605
13657000000256QAM-6.2001738.605
14663000000256QAM-5.6001838.605
15669000000256QAM-6.2001937.636
16675000000256QAM-5.9002037.636
17681000000256QAM-4.9002138.983
18687000000256QAM-4.9002238.605
19693000000256QAM-4.4002338.605
20699000000256QAM-4.1002438.983
21825000000256QAM-4.4002938.605
22831000000256QAM-4.5003038.983
23837000000256QAM-4.3003138.983
24843000000256QAM-4.8003238.983
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
130596000ATDMA - 64QAM40.50046400000
238596000ATDMA - 64QAM41.00063200000
323700000ATDMA - 64QAM40.50056400000
I Plan to Stick Around
Posts: 45

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hi @RogersDave.  I screwed up and did a reset on my modem and the firmware reverted to .26t2.  Could you please resend .27 when you get a chance?  Thank You

I Plan to Stick Around
Posts: 47

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Any progress on USB port? I could really use network drive on CODA modem.

Resident Expert
Resident Expert
Posts: 6,026

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@flash999, if you haven't done so already, reboot or restart the modem.  Pull the power, wait for 30 seconds and power it back up again.  Then, run a speedtest at the www.speedtest.net site using the Rogers Toronto or Montreal server, depending on which is closer to your home. 



I've Been Here Awhile
Posts: 4

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Have anyone has an issue with legacy devices cannot get connected? I've got Tenvis IP camera and seems as it not connected to wifi and not listed in connected devices... Anyone with the same issue? My 2.4 enabled for all devices including b