FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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Alborze
I Plan to Stick Around
Posts: 20

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hey all, personally for me it seems to have fixed some issues with very high pings/latency that I had on the previous .35 version of the firmware.  The speeds are absolutely fine and in fact have been stable since this firmware was pushed out for our Gigabit package.  One thing I did notice is that previous to .37 being pushed out, this was enabled and now it seems to have been disabled?  Not sure if that makes any difference or not as I'm not really sure what it does or doesn't do.

 

OFDM/OFDMA Overview - Disabled with .37, previously enabled with .35

Triple_Helix
I Plan to Stick Around
Posts: 345

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Mine still shows where I live.

 

 

System Information

This menu displays general information of the device

 

Hardware Version 2A
Software Version 7.1.1.37

 

Downstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)
1 591000000 QAM256 0.700 7 38.605
2 597000000 QAM256 1.000 8 38.605
3 603000000 QAM256 1.000 9 38.605
4 849000000 QAM256 2.400 2 37.636
5 855000000 QAM256 2.299 3 37.355
6 861000000 QAM256 2.900 4 37.636
7 579000000 QAM256 0.700 5 38.605
8 585000000 QAM256 0.000 6 38.605
9 279000000 QAM256 -5.299 1 37.636
10 609000000 QAM256 1.500 10 38.605
11 615000000 QAM256 2.000 11 38.605
12 621000000 QAM256 2.599 12 38.983
13 633000000 QAM256 0.799 13 38.983
14 639000000 QAM256 0.700 14 37.355
15 645000000 QAM256 0.799 15 37.636
16 651000000 QAM256 2.099 16 38.605
17 657000000 QAM256 1.799 17 38.605
18 663000000 QAM256 2.200 18 38.605
19 669000000 QAM256 2.799 19 38.605
20 675000000 QAM256 2.599 20 38.983
21 681000000 QAM256 2.400 21 38.605
22 687000000 QAM256 2.299 22 38.605
23 693000000 QAM256 2.000 23 38.983
24 699000000 QAM256 2.299 24 38.605
25 705000000 QAM256 1.400 25 37.355
26 711000000 QAM256 0.700 26 37.636
27 717000000 QAM256 0.299 27 37.355
28 723000000 QAM256 1.099 28 37.636
29 825000000 QAM256 1.200 29 37.355
30 831000000 QAM256 1.900 30 37.636
31 837000000 QAM256 1.400 31 37.355
32 843000000 QAM256 1.700 32 37.355
OFDM Downstream Overview
Receiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv)
0 NA NA NO NO NO NA
1 4K 275600000 YES YES YES -3.299999
Upstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth
1 25900000 64QAM 50.270 2 6400000
2 38700000 64QAM 52.270 4 6400000
3 32300000 64QAM 50.270 3 6400000
4 21100000 64QAM 49.260 1 3200000
5 0 QAM_NONE - --- 1600000
6 0 QAM_NONE - --- 1600000
7 0 QAM_NONE - --- 1600000
8 0 QAM_NONE - --- 1600000
OFDM/OFDMA Overview
Channel Index State lin Digital Att Digital Att BW (sc's*fft) Report Power Report Power1_6 FFT Size
0 OPERATE 0.2149 10.4454 9.6000 57.5315 49.7500 2K
1 DISABLED 0.0000 0.0000 0.0000 0.0000 0.0000 2K
Datalink
Resident Expert
Resident Expert
Posts: 7,251

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersIan you have a couple of users here, @zardoz99 @roy86 that are running into problems with 7.1.1.37



RogersIan
Product Manager
Product Manager
Posts: 65

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

 

Great feedback so far, thanks everyone.

 

In regards to the two of you who have experienced 10Mbps I am in discussions with our vendor around what could be the cause and setting up a test case for them to replicate.

@Alborze @roy86 @zardoz99 @Datalink @fd123  If you are comfortable could you please provide your router model and current firmware running on it? you should be able to get this from logging into the router.

I am trying to determine why some are experiencing these slow speeds while others are not.

 

So far I have tracked

roy86  
alborze  
DatalinkAX86Umerlin
fd123 merlin
zardoz99AC86U 

 

Regards,
RogersIan

Alborze
I Plan to Stick Around
Posts: 20

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hey sure sorry I forgot I should have initially provided that!

I have the white Coda-4582U modem on the legacy Ignite Gigabit Package. Running just the modem regularly without bridge mode or anything. Nothing is on ethernet, everything is on WiFi both 2.4 and 5hz bands, band steering is off.

Hardware Version 2A
Software Version 7.1.1.37
Datalink
Resident Expert
Resident Expert
Posts: 7,251

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hardware Version 2A

Firmware Version 7.1.1.37

 

No problems noted with data rates, up or down.  

 

4582 running in Bridge mode with an Asus RT-AX86U behind it with Merlin's Asuswrt loaded.  

 

Note that I haven't run my usual round of ping tests looking for any latency issues.  On my to do list ......



fd123
I Plan to Stick Around
Posts: 22

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hardware Version1A
Software Version7.1.1.37

 

bridged

 

Netgear R7000 running XWRT-Vortex (ASUSWRT-MERLIN)

 

zardoz99
I Plan to Stick Around
Posts: 67

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

RT-AC86U - Current Version : 3.0.0.4.386_42643-g16dc577

 

I've been running this firmware for a while, since it was released. Router uptime is 14 days. 

roy86
I Plan to Stick Around
Posts: 35

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

CODA 4582 

Hardware Version 1A

Bridge Mode

 

Router - Asus AC68U

firmware -  3.0.0.4.386_41634

 

However, in my opinion it might not be a router issue. I had directly connected my laptop with a ethernet wire to the modem and it had the same result. Some software issue in the modem more likely.

zardoz99
I Plan to Stick Around
Posts: 67

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I concur. The router does not cap up/down speeds in my current configuration. There is no QOS enabled.

If rebooting (not power-cycle) of the modem fixes it, the router is unlikely to be relevant.