FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 324

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Yes we would all like to know! 

Microsoft® MVP Windows Insider - Windows Security
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I Plan to Stick Around
Posts: 136

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersIan 

Please bring back the feature to forward IPV6 DNS requests, which was available in the 36T6 train but not in the current 7.1.1.x train.  I run PiHole for both IPV4 and IPV6 but must hard code my IPV6 devices to forward to the PiHole rather than using the forwarding feature in the router.

 

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I Plan to Stick Around
Posts: 11

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Guess you'll have to shut your PiHole now... 😉  sorry.. lol. 

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I Plan to Stick Around
Posts: 16

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hahaha, couldn't resist either! 😛

 

Just curious, I've got an upgrade offer from Rogers to switch to the Ignite Internet Gigabit and Smart Stream box.

 

Anyone know which modem that is, can you share your experience with details about the speed or reliability as well as wifi coverage etc...?

 

Compared to the CODA 4582U modem, is this a proper upgrade or they selling snake oil as usual?

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Posts: 1,362

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@Alborze wrote:

Hahaha, couldn't resist either! 😛

 

Just curious, I've got an upgrade offer from Rogers to switch to the Ignite Internet Gigabit and Smart Stream box.

 

Anyone know which modem that is, can you share your experience with details about the speed or reliability as well as wifi coverage etc...?

 

Compared to the CODA 4582U modem, is this a proper upgrade or they selling snake oil as usual?


With Ignite Internet, you will be getting the XB6 gateway.  There are currently two versions of it in the field: one made by Technicolor, which is based on a Broadcom BCM3390 chipset, and another made by Arris, based on an Intel Puma 7 chipset.  Rumour has it that Rogers is no longer providing the Arris variant, so you would most likely get the Technicolor version.

 

They are both decent modems.  Whether or not it is an upgrade over the Hitron CODA is a matter of opinion.  The Technicolor XB6 is arguably better hardware.  If your WiFi coverage is not that great, you can expand it by installing Ignite WiFi Pods.  Some also like that you can manage everything using the Ignite WiFi Hub mobile app.  The SmartStream set-top box is basically the same hardware as the one for Ignite TV.

 

However, you may find the software on the XB6 lacking; it is missing missing features that you may require and may even take for granted.  e.g. you cannot configure custom DNS servers and the XB6 modem does not allow you to configure a separate Guest WiFi network.  Furthermore, as soon as you start managing the device using the mobile apps, you will lose access to some configuration settings through the web-based management UI.

 

In my opinion, the XB6 also does not have a "true" bridge mode.  Yes, you can enable "bridge mode" and your modem will still be able to obtain public IPv4 and IPv6 addresses, but it doesn't TOTALLY disable all functions on the gateway and transform it into a basic modem.  In bridge mode, the XB6 will still have several services running internally and its WiFi will not be completely disabled; several hidden SSIDs will remain active that you have no control over.



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I'm a Reliable Contributor
Posts: 384

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Greeting community. I’m running a CODA-4582 in bridge mode with my own router. I’m on the 500/20 plan. I’ve had this setup for a long time and up until a few days ago, my speeds (download and upload) have been mostly flawless and consistent. A few days ago, my upload speeds tanked and have stayed low ever since. They seem to now top out at around 5-6Mbps regardless of time of day. Download speeds are fine. Ping and jitter are also low as they’ve always been. I’ve rebooted my modem and router which has not helped. Also checked signal levels on my CODA and they have not changed at all from what they were prior to my upload speed drop. My router (Asus RT-AC68U) has the latest firmware. Modem is on firmware 7.1.1.33 and has been for a while. I don’t think my node is congested because Rogers performed a “network uplift” in my neighbourhood a couple of years ago (many many node splits, removal of all amplifiers, upgraded spectrum to 1.2GHz, etc). As I said, my upload speeds have been consistently at 22Mbps for the last 2 years up until a few days ago when they dropped to 5-6. Does anyone know if Rogers recently deployed any config change to their CODA modems? I’m not referring to firmware updates because I’ve been on 7.1.1.33 for a while. Wondering if there was a recent config change that might’ve messed up my upload speeds?
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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@toolcubed reboot the modem and after the reboot, log into the modem and check the STATUS .... DOCSIS WAN Downstream table for OFDMA active channels which are shown on the bottom of the table.  Can you post that entire table as well, just to see if there's anything obvious in the data? There was another post in the DSLReports site indicating that a user in Thornhill just had OFDMA enabled, and it looks like some area in Etobicoke has OFDMA enabled as well.  So, just speculation on my part, but, worth a look.  Maybe the signal data will show some other reason. 



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Posts: 1,362

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@toolcubed  How much traffic are you sending upstream?  A few months ago, a user on DSLReports reported that their (normally 30 Mb/s) upload speed is now maxing out at only 5 Mb/s, and apparently Rogers confirmed that they are starting to the limit upload speed on accounts with extremely high upload usage.



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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Yup, that too.  I had forgotten about that, the "unofficial" we don't throttle policy.



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I'm a Reliable Contributor
Posts: 384

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@-G-  here's my upload usage over the past 3 months.  Would this be considered high by Rogers' standards?  I have to use OneDrive for work and so does my wife who has also been working from home due to COVID.  We're not deliberately uploading anything extremely large...just the usual Excel spreadsheets, PowerPoint decks, etc. which happens automatically thru OneDrive syncing and backup.

 

July - 39GB
August - 47GB
September - 34GB

 

@Datalink  here are my CODA stats:

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1591000000QAM2563.299738.983
2597000000QAM2563.299838.605
3603000000QAM2563.400938.605
4849000000QAM2566.199240.366
5855000000QAM2565.699340.366
6861000000QAM2565.400440.366
7579000000QAM2563.099538.605
8585000000QAM2563.500638.605
9279000000QAM2561.099137.636
10609000000QAM2563.4001038.983
11615000000QAM2563.0991138.605
12621000000QAM2563.2001238.983
13633000000QAM2563.9001338.605
14639000000QAM2563.5001438.605
15645000000QAM2563.7001538.605
16651000000QAM2564.0991638.605
17657000000QAM2564.0001738.983
18663000000QAM2564.0001838.983
19669000000QAM2564.3001938.605
20675000000QAM2564.4002038.605
21681000000QAM2564.1992138.983
22687000000QAM2564.4002238.983
23693000000QAM2564.5992338.605
24699000000QAM2564.4002438.983
25705000000QAM2564.3002538.983
26711000000QAM2564.0002638.983
27717000000QAM2564.3002738.983
28723000000QAM2564.0002838.605
29825000000QAM2566.0992940.946
30831000000QAM2565.9003040.366
31837000000QAM2565.5993140.366
32843000000QAM2565.4003240.366
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
14K275600000YESYESYES1.000000
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
13230000064QAM34.52076400000
23870000064QAM34.52086400000
32110000064QAM33.51053200000
42590000064QAM34.52066400000
50QAM_NONE----1600000
60QAM_NONE----1600000
70QAM_NONE----1600000
80QAM_NONE----1600000
OFDM/OFDMA Overview
Channel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size
0DISABLED0.00000.00000.00000.00000.00002K
1DISABLED0.00000.00000.00000.00000.00002K