All of a sudden my download speeds, which had been reliable for months, dropped last night from 920mbps to 60. I tried everything, including switching back to gateway mode.
I have the CODA 4582U v2A with beta 36T6 firmware. My signals looked the same at 920 and 60. The only thing that worked was resetting the modem to factory default. Then it worked again at 920 in gateway and bridge mode. By the way, the factory reset did not revert the firmware to production version 36T5.
Yes, I have tried a factory reset. No improvement. I even went as far as getting a new modem. Still, no improvement. My plan is 500/20. Absolutely nothing wrong with my download speeds. My upload speeds, however, have been cut in half (and as low as 3Mbps at night) with fairly consistent packet loss ever since the neighbourhood node work on Oct 16 and 18. Let me stress and repeat that I never had any of these problems prior to the node work. I may not have had 20Mbps at all times, but they were always close and no packet loss.
Are you hooked up via Ethernet? If so try to reinstall your Ethernet network driver for your system? If you have Wi-Fi what are your speeds like and do you have another PC to test the connection? https://www.google.com/search?q=how+to+reinstall+ethernet+driver&ie=utf-8&oe=utf-8&client=firefox-b
I did to get my speed back to what it should be: https://communityforums.rogers.com/t5/Internet/FEEDBACK-Rogers-Rocket-Wi-Fi-Modem-Firmware-Trial/m-p...
@mcsandy, here are my modem's stats (see below). CommunityHelps and the technician that was here several days ago both ran tests and both concluded that my levels are "excellent".
|Port ID||Frequency (MHz)||Modulation||Signal strength (dBmV)||Channel ID||Signal noise ratio (dB)|
|Receiver||FFT type||Subcarr 0 Frequency(MHz)||PLC locked||NCP locked||MDC1 locked||PLC power(dBmv)|
|Port ID||Frequency (MHz)||Modulation||Signal strength (dBmV)||Channel ID||Bandwidth|
|1||30596000||ATDMA - 64QAM||38.250||1||6400000|
|2||38596000||ATDMA - 64QAM||41.250||3||3200000|
|3||23700000||ATDMA - 64QAM||37.750||2||6400000|
To all of our CGN AC device users who received our most recent test code 126.96.36.199T5 (pushed out October 11th).
We are looking for feedback, specifically related to unprovoked changes to your Wi-Fi settings after the firmware update occurred.
e.g. wireless network name changed, wireless network password was reset, or the wireless settings reverting to factory default.
So, if you have an AC device on test code 39T5 and have experienced any of the items outlined above (or something similar) we would really appreciate hearing from you.
Hey @RogersIan would you please be able to opt me out of the beta firmware for the Coda 4582 modem? The latest 36T6 firmware is giving me major speed problems in bridge mode. If you could please revert me to the 36T5 firmware I would really appreciate it. Thanks!