FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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vcasiero80
I Plan to Stick Around
Posts: 12

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Just received .24 before I got home. Speeds seem good. Noticed the info about the firmware as a tentative fix to speed degradation over time. Let's hope so 😉
tintedtictac
I'm Here A Lot
Posts: 7

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I had issues accessing my NAS drive with .13.  This was fixed with .23.  Now on .24 and I can longer access the NAS once again.

Datalink
Resident Expert
Resident Expert
Posts: 7,246

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Have you tried a modem restart/reboot?  If not, give that a go.  Pull the power, wait for 30 seconds and plug the power back in.  If that doesn't work, consider running a factory reset and see if that fixes the NAS issue.



tintedtictac
I'm Here A Lot
Posts: 7

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Thanks for the suggestion, tried both options and neither fixed the issue.
User1445713
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Posts: 47

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@tintedtictac wrote:
Thanks for the suggestion, tried both options and neither fixed the issue.

I'm on .24 since yesterday afternoon and LAN access to NAS is working for me.

Try IP directly first. Clicking on NAS in the Network Explorer should point to server web page in the format of http://192.168.X.X/

If this works then try to disconnect mapped drive (remove mapped link not the power) and remap it again using \\192.168.X.X\Share

If this works again then you have a different problem in your set up probably not modem related.

 

I've been there myself 😉

tintedtictac
I'm Here A Lot
Posts: 7

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@User1445713 wrote:

@tintedtictac wrote:
Thanks for the suggestion, tried both options and neither fixed the issue.

I'm on .24 since yesterday afternoon and LAN access to NAS is working for me.

Try IP directly first. Clicking on NAS in the Network Explorer should point to server web page in the format of http://192.168.X.X/

If this works then try to disconnect mapped drive (remove mapped link not the power) and remap it again using \\192.168.X.X\Share

If this works again then you have a different problem in your set up probably not modem related.

 

I've been there myself 😉



I'll give this a try once I'm home this evening.

markopas
I Plan to Stick Around
Posts: 98

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

So I went from .19 to trial f/w of .23 - didnt have to do anything left it as is, came home yesterday after work to see that .24 was pushed to the modem (really saw no change and still affected by the speed decrease).

 

I power cycled the modem thinking this would help resolve anything outstanding, still same as before.

 

I then decided to factory reset the modem just for the heck of it but saved the config file to my computer before his the reset.

 

Connected to the modem and got it setup partially so that the restore of the config file would do the rest.  Unfortunately after uploading the config file nothing changed, it never restored any previous settings and everything had to be reconfigured from scratch again.  But before doing that I then decided to try an old config file I saved from a month back after get the .19 f/w update.  This also took about 5+ mins to complete and once again, nothing.  

 

I then said screw it and and knew that the new f/w fixed the issue of my D-Link from not getting an IP which is perfect and put the modem in to bridge mode.

 

After getting my my router working - I now have 100x better wireless performance compared to the coda, but I am still lacking from the lan speed on a wired connection going from 950 to a 750 down, the speed tests ramp up very quickly as previous and then as it reaches the peak speed it doesnt stay there, it actually starts to drop down slowly until the speed test complete's its test.

 

@RogersDave Whatever was changed from the .19 to .23 f/w needs to be reviewed.  I like some of the new features that were added to the .23 but those really have no use to me if I am using my own router.

 

Maybe you should see if it's possible to have two firmware types, one for people who keep their modems in bridge mode and other who use their modems as their main router.

mES19
I Plan to Stick Around
Posts: 27

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersDave   .24 is a bit better but still have to reboot. As a daytrader this can cost me a LOT of money.

DrWhom
I'm Here A Lot
Posts: 5

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

.24 has been good for me so far. 22h uptime and counting. Haven't got past 12h before since docsis 3.1 was turned on.
dmbcanda
I Plan to Stick Around
Posts: 56

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Tech came today and said wiring from outside to inside was loose as well as some other poor wiring inside, so he fixed.   Not sure if it made any difference, do these specs look good?

Downstream Overview
Port ID     Frequency (MHz)     Modulation     Signal strength (dBmV)     Channel ID     Signal noise ratio (dB)
1     645000000     256QAM     -3.900     39     35.780
2     363000000     256QAM     -2.400     10     35.780
3     369000000     256QAM     -2.800     11     35.780
4     375000000     256QAM     -2.500     12     35.780
5     381000000     256QAM     -2.600     13     36.387
6     387000000     256QAM     -2.800     14     36.387
7     393000000     256QAM     -2.500     15     36.610
8     399000000     256QAM     -2.600     16     36.387
9     405000000     256QAM     -2.600     17     36.387
10     411000000     256QAM     -2.700     18     36.387
11     417000000     256QAM     -2.800     19     36.387
12     423000000     256QAM     -2.400     20     36.387
13     429000000     256QAM     -2.700     21     36.610
14     435000000     256QAM     -2.600     22     36.387
15     441000000     256QAM     -2.800     23     36.610
16     447000000     256QAM     -3.000     24     36.387
17     555000000     256QAM     -4.200     25     35.595
18     561000000     256QAM     -4.100     26     35.780
19     567000000     256QAM     -4.500     27     35.595
20     573000000     256QAM     -4.300     28     35.595
21     579000000     256QAM     -4.700     29     35.595
22     585000000     256QAM     -4.600     30     35.595
23     591000000     256QAM     -4.500     31     35.595
24     597000000     256QAM     -5.000     32     35.595
25     603000000     256QAM     -5.300     33     35.595
26     609000000     256QAM     -5.300     34     35.084
27     615000000     256QAM     -5.000     35     35.595
28     621000000     256QAM     -4.400     36     35.780
29     633000000     256QAM     -3.800     37     36.387
30     639000000     256QAM     -3.900     38     35.780
31     357000000     256QAM     -2.200     9     36.387
32     651000000     256QAM     -4.000     40     35.780
OFDM Downstream Overview
Receiver     FFT type     Subcarr 0 Frequency(MHz)     PLC locked     NCP locked     MDC1 locked     PLC power(dBmv)
0     NA     NA     NO     NO     NO     NA
1     NA     NA     NO     NO     NO     NA
Upstream Overview
Port ID     Frequency (MHz)     Modulation     Signal strength (dBmV)     Channel ID     Bandwidth
1     23700000     ATDMA - 64QAM     29.000     2     6400000
2     38595707     ATDMA - 64QAM     32.500     3     3200000
3     30596000     ATDMA - 64QAM     29.000     1     6400000
OFDM/OFDMA Overview
Channel Index     State     lin Digital Att     Digital Att     BW (sc's*fft)     Report Power     Report Power1_6     FFT Size
0     DISABLED     0.5000     0.0000     0.0000     -inf     -1.0000     4K
1     DISABLED     0.5000     0.0000     0.0000     -inf     -1.0000     4K