FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 274

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

IMG_20161213_192055.jpg

I Plan to Stick Around
Posts: 207

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

This is the most likely answer


@VivienM wrote:

@eddiethefunnyon wrote:

Just for some background information, the new Intel Puma 7 chipset that is featued in the CODA-4582 is fabricated on a 14nm process, which means that it is much more power efficient than the Puma 6 chipset. The efficiency in the Puma 7 chipset allows Hitron to include a power supply inside the modem  which is why there is no external power brick! 


Have you seen how HUGE the new modem is in person? 

 

I love the built-in power supply, but... I don't think that the inclusion of a power supply has anything to do with the Puma 7's power efficiency. Maybe Rogers and other MSOs were just tired of trying to keep track of external power bricks... 


 

I'm a Reliable Contributor
Posts: 142

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@Mythen wrote:

I have the new modem. Is it weird that the power light doesn't come on but the rest do

Mythen


Yes, that's weird.  From your pix looks like you've got a bad led for the power as the power light should be on.

I Plan to Stick Around
Posts: 274

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Everything looks to be working ok.  So just probably a bad LED.  

 

Mythen

I Plan to Stick Around
Posts: 79

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Are they going to release this in black? White is going to look terrible with all my gear. Or am I going to have to buy it and spray paint the casing lol.

I Plan to Stick Around
Posts: 54

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Don't know if my area is experiencing an outage but all of a sudden the CODA has caused the speedtests not to work or very slow.  Was working fine this afternoon.  Have rebooted, factory reset and nothing.

Resident Expert
Resident Expert
Posts: 1,077

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

just got the new modem, major speed issues, websites are barely loading, most are timing out. Signal strength is identical to my old gigabit gateway (good signal). DOCSIS logs show 20 entires of Sync errors. My area isn't DOCSIS 3.1 yet, no ipv6.

Gonna see if this sorts itself out tomorrow morning.


I Plan to Stick Around
Posts: 29

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

A big thanks to @RogersDave and the team for all the hard work on this issue.  Nice to see a big Company engaging with users like this.

 

Surprised the CODA-4582 is white.  But, I'm actually starting to like the look of it.

 

On Rogers speedtest got:

Ping 5ms

Jitter 1ms

Download 945.88  (previously around 750 on the 3552)

Upload 45.93 (same as 3552)

 

No ipv6.

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1591000000256QAM8.400740.366
2567000000256QAM8.200338.983
3573000000256QAM8.400440.366
4579000000256QAM7.900540.366
5585000000256QAM7.700638.983
6561000000256QAM7.900238.983
7597000000256QAM8.300840.366
8603000000256QAM8.000940.366
9609000000256QAM8.4001040.946
10615000000256QAM8.5001140.366
11621000000256QAM8.3001240.366
12633000000256QAM8.7001338.983
13639000000256QAM8.8001440.366
14645000000256QAM8.9001538.983
15651000000256QAM9.2001640.366
16657000000256QAM9.3001740.366
17663000000256QAM9.6001840.366
18669000000256QAM9.9001940.946
19675000000256QAM9.8002040.366
20681000000256QAM9.6002140.366
21687000000256QAM9.9002240.946
22693000000256QAM9.9002340.366
23699000000256QAM9.8002440.366
24705000000256QAM9.8002540.366
25711000000256QAM9.9002640.946
26717000000256QAM9.6002740.366
27723000000256QAM9.1002840.366
28825000000256QAM6.2002938.605
29831000000256QAM6.7003038.983
30837000000256QAM6.8003138.605
31843000000256QAM6.4003237.636
32555000000256QAM8.200138.983
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
04K275600000YESYESYES5.800003
1NANANONONONA
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
130596000ATDMA - 64QAM37.50016400000
238596000ATDMA - 64QAM41.50033200000
323700000ATDMA - 64QAM37.50026400000
OFDM/OFDMA Overview
Channel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size
0DISABLED0.50000.00000.0000-inf-1.00004K
1DISABLED0.50000.00000.0000-inf-1.00004K
I'm a Reliable Contributor
Posts: 580

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@gp-se

 

I faced a similar problem on the new modem aswell, however a REBOOT of the modem fixed issues for me. I also heard that other people face this problem but a reboot of the modem fixes it. Also, I reccomend restarting your pc to make sure it properly adjusts to the new modem. Oddly enough, whenever I get a new modem installed and connect it to my PC, I usually get very very slow speeds; a restart hoever fixed that.

 

@Windwalker You seem to be one of lucky ones who have DOCSIS 3.1 enabled in your area! Enjoy the fast speeds and ping Smiley Happy

I Plan to Stick Around
Posts: 29

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RyzenFX

 

I'm near Victoria Park and Eglinton in Scarborough.  You're right.  I have been fortunate to always have had a good connection in this area.  When I had the 250u package, it was always a consistent 320 down no matter the time of day.