FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I'm a Senior Contributor
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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Thanks for the update @RogersDave

 

always nice to see progress!

 

John

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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@Makaveli99 wrote:

I actually did a factory reset over the weekend but I never checked it in Gateway mode I went right back in to bridge mode and ran the test.

 

I will do another factory reset and test it in Gateway mode.


Bridge mode is where the tests actually count because you're using a Netgear R7000 ....

 

I am having issues as well ... I happen to believe that my issues are related to the way Rogers are binding Router Mac Addresses  and/or ACL on their control systems. @RogersDave is trying to find out but so far no resolution.

David Mozer
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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@WBarras wrote:
@jseller Nevermind I got it to work. Off topic but since you have the same router combo I do I might as well ask.

Are you getting any intermient disconnects from you CGN device? I'm getting random disconnects that last 20-30 seconds (where the blue LEDs become green to signal they're looking for a connection) it's been happening for the past month. It eventually comes back but it's just a nuance.

I experience random disconnects that last 20-30 seconds --  happens 3 to 4 times daily. very annoying 4sure.

Resetting the Hitron to factory default does not help in my case. Hopefully .25 will solve that.

David Mozer
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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@mozerd This almost never happened with my old CGN2 modem (dissconnects only once every 2 weeks) so I am assuming it is the CGN3ACSMR's fault. It happened quite frequently with .21 firmware (around 7-8 times a day) but with .22 I've actually gotten better results (down to twice a day) still a pain, especially when I'm gaming. Very annoying.

 

I also thought it was my wiring (which it may very well still be) I haven't checked or updated them since moving in in 2004. Based on another thread on this forum concerning signal levels, I seem to have normal levels. Close to 0 in terms of the signal (dBmV) and 36-43 dB downstream and 34-36 signal (dBmV) signal upstream.

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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hello

 

I was updated to software version 4.5.8.22 - For testing.

 

Once the modem rebooted this afternoon I noticed that I load my VOIP telephone solution stopped working

 

I loaded a saved configuration copy before the 4.5.8.22 upgrade to  disable SIP/ALG.    But it seems that it does not work.

 

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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@gduesbur1 wrote:

 

I loaded a saved configuration copy before the 4.5.8.22 upgrade to  disable SIP/ALG.    But it seems that it does not work.

 


Gduesbur1,

 

I just went ahead and disabled the SIP/ALG function for you. In the next release, this setting will be available directly to customers.

 

Dave

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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Latency is still an issue. Smiley Sad speed is nice though.

 

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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@Triple_Helix

 

I am on .25 as well, I was hoping for a latency improvement especially for online gaming, but it's similar to previous firmware version.

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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@JohnBeaudin wrote:

@Triple_Helix

 

I am on .25 as well, I was hoping for a latency improvement especially for online gaming, but it's similar to previous firmware version.


I'm still on .22 so I don't know? Smiley Wink

 

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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Dave

 

Something else must be different with this firmware ( 4.5.8.22 ) as both my Cisco IP Phone and Grandstream home unit that are using www.VOIP.MS  as a service provider are not registering

 

Even after you disabled the SIP/ALG function this evening.  

 

I have power cycled them and also tried to force them to register

 

 Gord