Extremely high Ping

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I'm Here A Lot
Posts: 7

Re: Extremely high Ping

Took me a while to catch a moment where the connection is absolutely horrible. The "normal" range would be like 25-30ms and 10 jitter. I've attached the results of the worst connection I've had this week.www.google.com.png

And this is what I got when I saved it as a text file:

 

Host Information
1,hitronhub.home,192.168.0.1
2,INTEL_CE_LINUX,7.11.161.53
3,INTEL_CE_LINUX,209.148.244.209
4,INTEL_CE_LINUX,24.153.5.217
5,van58-9-230-10.dynamic.rogerstelecom.net,209.148.230.10
6,INTEL_CE_LINUX,72.14.222.87
7,INTEL_CE_LINUX,216.239.47.114
8,INTEL_CE_LINUX,72.14.239.19
9,www.google.com,172.217.1.100

Sample Information
"10/03/2016 7:24:48 PM",3,43,16,49,29,76,25,19,145
"10/03/2016 7:24:49 PM",0,540,490,443,391,341,291,242,40
"10/03/2016 7:24:50 PM",20,31,41,61,142,91,42,161,61
"10/03/2016 7:24:51 PM",1,65,15,27,77,27,115,66,59
"10/03/2016 7:24:52 PM",1,50,33,251,200,151,101,52,149
"10/03/2016 7:24:53 PM",0,19,248,189,147,97,48,29,29
"10/03/2016 7:24:54 PM",0,35,44,50,25,65,50,44,34
"10/03/2016 7:24:55 PM",4,79,40,30,61,30,100,51,179
"10/03/2016 7:24:56 PM",1,88,38,27,86,47,137,56,36
"10/03/2016 7:24:57 PM",1,152,105,53,82,72,32,32,254
"10/03/2016 7:24:58 PM",1,28,50,38,106,57,18,49,42
"10/03/2016 7:24:59 PM",1,55,25,25,65,25,25,45,165
"10/03/2016 7:25:00 PM",1,84,35,82,41,31,50,31,41
"10/03/2016 7:25:01 PM",1,253,207,154,105,58,57,27,355
"10/03/2016 7:25:02 PM",0,51,84,83,53,73,53,76,63
"10/03/2016 7:25:03 PM",1,23,49,30,39,29,87,37,124
"10/03/2016 7:25:04 PM",1,63,14,49,24,34,324,275,165
"10/03/2016 7:25:05 PM",1,543,500,444,393,344,294,250,50
"10/03/2016 7:25:06 PM",1,46,26,26,127,77,39,37,46
"10/03/2016 7:25:07 PM",0,82,77,82,82,42,100,50,132
"10/03/2016 7:25:08 PM",1,59,19,82,70,39,29,109,50
"10/03/2016 7:25:09 PM",1,54,64,44,54,79,74,64,94
"10/03/2016 7:25:10 PM",0,65,110,110,100,90,80,70,70
"10/03/2016 7:25:11 PM",0,180,130,86,76,46,50,50,76
"10/03/2016 7:25:12 PM",4,64,33,73,51,63,63,43,84
"10/03/2016 7:25:13 PM",1,39,49,48,49,60,69,49,89
"10/03/2016 7:25:14 PM",1,124,84,42,34,34,114,34,47
"10/03/2016 7:25:15 PM",1,50,61,52,641,593,541,493,131
"10/03/2016 7:25:16 PM",8,47,37,37,57,26,136,86,97
"10/03/2016 7:25:17 PM",0,41,23,33,238,187,183,87,142
"10/03/2016 7:25:18 PM",7,168,127,69,28,119,73,23,42
"10/03/2016 7:25:19 PM",0,284,238,187,138,95,38,45,54
"10/03/2016 7:25:20 PM",1,20,290,237,186,137,86,37,40
"10/03/2016 7:25:21 PM",0,37,134,86,35,204,156,104,86
"10/03/2016 7:25:22 PM",1,201,162,112,54,22,*,*,302
"10/03/2016 7:25:23 PM",0,58,69,51,68,48,68,48,128
"10/03/2016 7:25:24 PM",1,106,65,24,29,244,184,145,207
"10/03/2016 7:25:25 PM",1,40,241,191,140,91,60,40,110
"10/03/2016 7:25:26 PM",0,56,36,411,357,308,258,209,36
"10/03/2016 7:25:28 PM",0,43,42,42,62,32,352,302,42
"10/03/2016 7:25:29 PM",1,*,*,*,*,*,*,*,*
"10/03/2016 7:25:30 PM",0,50,65,64,34,34,39,47,124
"10/03/2016 7:25:31 PM",0,190,142,91,42,30,331,282,291
"10/03/2016 7:25:32 PM",0,216,168,117,68,38,98,49,96
"10/03/2016 7:25:33 PM",1,33,33,236,185,143,85,35,150
"10/03/2016 7:25:34 PM",0,89,52,38,130,81,49,39,191
"10/03/2016 7:25:35 PM",0,84,34,47,26,100,85,15,45
"10/03/2016 7:25:36 PM",0,21,50,21,31,21,21,21,41
"10/03/2016 7:25:37 PM",7,34,88,50,27,37,47,37,27
"10/03/2016 7:25:38 PM",1,137,88,42,42,22,209,160,22
"10/03/2016 7:25:39 PM",0,179,130,80,50,50,51,51,50
"10/03/2016 7:25:40 PM",1,46,35,25,46,16,35,36,40
"10/03/2016 7:25:41 PM",3,134,85,34,41,61,41,41,19
"10/03/2016 7:25:42 PM",0,49,27,128,77,27,66,26,27
"10/03/2016 7:25:43 PM",0,141,92,42,42,42,19,42,62
"10/03/2016 7:25:44 PM",1,59,19,49,29,49,40,278,20
"10/03/2016 7:25:45 PM",0,78,28,34,39,24,34,124,179
"10/03/2016 7:25:46 PM",0,21,112,68,19,12,341,292,41
"10/03/2016 7:25:47 PM",2,47,37,206,156,106,87,57,27
"10/03/2016 7:25:48 PM",0,42,32,62,13,43,33,112,150
"10/03/2016 7:25:49 PM",1,21,39,68,29,29,28,108,121
"10/03/2016 7:25:50 PM",1,44,34,24,34,86,36,24,75
"10/03/2016 7:25:51 PM",0,90,50,70,30,30,60,56,30
"10/03/2016 7:25:52 PM",1,135,85,35,47,37,108,83,27
"10/03/2016 7:25:53 PM",0,42,50,72,62,62,101,73,143
"10/03/2016 7:25:54 PM",0,49,69,49,58,69,59,50,79
"10/03/2016 7:25:55 PM",1,35,45,38,55,65,45,50,50
"10/03/2016 7:25:56 PM",1,51,671,619,570,530,470,424,31
"10/03/2016 7:25:57 PM",0,184,136,85,36,27,32,187,27
"10/03/2016 7:25:58 PM",1,36,123,79,28,40,113,63,136
"10/03/2016 7:25:59 PM",0,204,159,109,79,34,52,29,29
"10/03/2016 7:26:00 PM",5,35,70,135,85,51,52,445,35
"10/03/2016 7:26:01 PM",1,63,21,106,50,100,61,31,163
"10/03/2016 7:26:02 PM",1,212,164,115,77,37,98,49,82
"10/03/2016 7:26:03 PM",1,43,63,53,232,203,132,93,123
"10/03/2016 7:26:04 PM",1,29,173,126,73,24,29,19,82
"10/03/2016 7:26:05 PM",1,65,25,265,207,157,107,57,168
"10/03/2016 7:26:06 PM",3,62,43,42,42,42,32,32,85
"10/03/2016 7:26:07 PM",1,49,48,28,145,96,45,36,43
"10/03/2016 7:26:08 PM",0,82,33,42,56,64,43,33,34
"10/03/2016 7:26:09 PM",0,50,79,49,37,28,19,29,74
"10/03/2016 7:26:10 PM",1,269,220,176,121,86,35,55,371
"10/03/2016 7:26:11 PM",1,122,90,40,428,380,329,280,41
"10/03/2016 7:26:12 PM",2,48,67,50,27,77,35,68,51
"10/03/2016 7:26:13 PM",1,127,77,43,33,94,89,51,13
"10/03/2016 7:26:14 PM",1,77,28,225,176,126,96,49,43
"10/03/2016 7:26:15 PM",0,175,133,95,34,51,31,35,65
"10/03/2016 7:26:16 PM",0,21,182,132,81,41,31,769,100
"10/03/2016 7:26:17 PM",1,95,87,77,67,51,67,51,195
"10/03/2016 7:26:18 PM",2,82,82,72,50,70,42,82,42
"10/03/2016 7:26:19 PM",0,262,213,166,114,64,14,59,39
"10/03/2016 7:26:20 PM",0,135,98,47,75,65,25,185,45
"10/03/2016 7:26:21 PM",0,56,21,50,81,41,41,50,157
"10/03/2016 7:26:22 PM",2,37,37,48,67,24,30,79,50
"10/03/2016 7:26:23 PM",1,73,33,23,72,43,63,23,23
"10/03/2016 7:26:24 PM",1,29,29,431,379,330,280,230,29
"10/03/2016 7:26:25 PM",1,65,95,85,85,75,75,64,65
"10/03/2016 7:26:26 PM",0,42,142,102,52,170,119,84,62
"10/03/2016 7:26:27 PM",0,38,136,85,36,18,37,22,88
"10/03/2016 7:26:28 PM",0,17,23,34,23,33,14,50,24
"10/03/2016 7:26:29 PM",3,58,20,50,20,60,60,29,159
"10/03/2016 7:26:30 PM",6,139,90,44,18,26,100,26,78
"10/03/2016 7:26:31 PM",0,71,31,31,36,42,23,50,21
"10/03/2016 7:26:32 PM",3,26,185,135,85,50,75,26,86
"10/03/2016 7:26:33 PM",1,24,63,23,23,43,33,15,43
"10/03/2016 7:26:34 PM",1,19,59,29,19,29,19,20,60
"10/03/2016 7:26:35 PM",1,25,35,15,35,15,15,15,25
"10/03/2016 7:26:36 PM",0,11,31,21,21,41,31,32,21
"10/03/2016 7:26:37 PM",1,18,28,18,18,78,38,38,49
"10/03/2016 7:26:38 PM",0,24,25,24,24,12,35,24,34
"10/03/2016 7:26:40 PM",0,10,40,19,20,30,20,20,20
"10/03/2016 7:26:41 PM",0,86,96,100,116,146,86,106,16
"10/03/2016 7:26:42 PM",3,20,50,52,32,211,161,111,22
"10/03/2016 7:26:43 PM",0,38,313,263,212,163,112,63,108
"10/03/2016 7:26:44 PM",1,170,122,73,20,44,34,24,270
"10/03/2016 7:26:45 PM",1,381,332,282,233,190,133,90,483
"10/03/2016 7:26:46 PM",0,403,369,319,257,207,157,108,96
"10/03/2016 7:26:47 PM",0,176,128,78,42,62,22,18,276
"10/03/2016 7:26:48 PM",1,18,38,38,28,18,17,41,17
"10/03/2016 7:26:49 PM",1,34,24,394,354,304,254,204,40
"10/03/2016 7:26:50 PM",1,39,40,40,30,41,41,94,50
"10/03/2016 7:26:51 PM",0,16,26,26,16,26,16,26,26
"10/03/2016 7:26:52 PM",0,22,31,72,32,31,22,22,21
"10/03/2016 7:26:53 PM",1,18,28,19,18,18,33,18,28
"10/03/2016 7:26:54 PM",0,13,33,34,23,43,34,44,24
"10/03/2016 7:26:55 PM",1,30,80,20,21,37,19,20,30
"10/03/2016 7:26:56 PM",1,50,25,26,25,15,25,16,26
"10/03/2016 7:26:57 PM",2,42,22,61,22,21,34,32,32
"10/03/2016 7:26:58 PM",1,193,144,94,58,28,28,18,28
"10/03/2016 7:26:59 PM",2,14,15,25,14,24,24,24,16
"10/03/2016 7:27:00 PM",1,21,25,30,20,20,30,19,20
"10/03/2016 7:27:01 PM",1,26,21,16,16,37,47,27,46
"10/03/2016 7:27:02 PM",0,32,22,32,22,23,32,22,32
"10/03/2016 7:27:03 PM",0,18,18,28,28,68,28,18,48
"10/03/2016 7:27:04 PM",1,133,83,34,34,34,14,34,24
"10/03/2016 7:27:05 PM",1,20,28,50,20,21,70,80,50
"10/03/2016 7:27:06 PM",1,16,26,26,26,86,37,36,36
"10/03/2016 7:27:07 PM",0,22,32,22,62,32,17,22,112
"10/03/2016 7:27:08 PM",0,18,37,38,36,18,98,48,48
"10/03/2016 7:27:09 PM",0,113,64,15,50,25,44,64,84
"10/03/2016 7:27:10 PM",1,60,20,15,20,40,30,40,14
"10/03/2016 7:27:11 PM",1,16,26,16,46,16,26,26,16
"10/03/2016 7:27:12 PM",1,50,22,22,12,42,22,50,12
"10/03/2016 7:27:13 PM",1,38,28,28,33,48,29,52,100
"10/03/2016 7:27:14 PM",1,114,64,34,44,34,114,194,64
"10/03/2016 7:27:15 PM",0,20,30,30,20,90,40,65,50
"10/03/2016 7:27:16 PM",1,26,26,26,96,69,126,76,66
"10/03/2016 7:27:17 PM",1,62,22,22,22,22,22,22,22
"10/03/2016 7:27:18 PM",1,28,39,145,99,45,28,68,28
"10/03/2016 7:27:19 PM",0,95,50,45,26,35,25,91,65
"10/03/2016 7:27:20 PM",1,11,33,44,41,41,91,42,30
"10/03/2016 7:27:21 PM",1,121,72,36,57,77,66,50,221
"10/03/2016 7:27:22 PM",4,50,22,53,33,50,32,22,66
"10/03/2016 7:27:23 PM",1,31,15,18,18,38,48,18,18
"10/03/2016 7:27:24 PM",3,24,22,54,14,64,34,34,37
"10/03/2016 7:27:25 PM",0,143,94,50,30,20,140,91,20
"10/03/2016 7:27:26 PM",1,16,26,288,237,188,138,88,35
"10/03/2016 7:27:27 PM",1,32,217,166,154,66,72,222,62
"10/03/2016 7:27:28 PM",1,43,48,39,69,28,88,296,144
"10/03/2016 7:27:29 PM",1,24,24,50,24,179,144,78,94
"10/03/2016 7:27:30 PM",0,30,148,99,70,40,100,30,110
"10/03/2016 7:27:31 PM",1,76,77,76,100,66,56,76,56
"10/03/2016 7:27:32 PM",0,62,72,51,92,71,62,62,62
"10/03/2016 7:27:33 PM",6,48,48,28,78,199,148,99,88
"10/03/2016 7:27:34 PM",1,54,34,139,88,64,44,114,24
"10/03/2016 7:27:35 PM",1,21,40,40,50,40,162,113,40
"10/03/2016 7:27:36 PM",1,46,16,21,126,77,26,26,26
"10/03/2016 7:27:37 PM",1,13,62,13,73,13,50,43,93
"10/03/2016 7:27:38 PM",1,124,75,49,39,35,19,101,226
"10/03/2016 7:27:39 PM",1,45,25,62,13,35,25,25,25
"10/03/2016 7:27:40 PM",1,95,45,30,49,20,51,60,50
"10/03/2016 7:27:41 PM",0,35,16,16,25,36,52,46,35
"10/03/2016 7:27:42 PM",0,22,42,22,32,122,71,22,31
"10/03/2016 7:27:43 PM",0,29,19,18,28,38,48,29,19
"10/03/2016 7:27:44 PM",1,14,48,88,35,49,45,49,24
"10/03/2016 7:27:45 PM",1,29,39,59,39,40,29,28,60
"10/03/2016 7:27:46 PM",0,28,67,27,66,26,86,17,27
"10/03/2016 7:27:47 PM",0,31,21,31,21,31,41,31,21
"10/03/2016 7:27:48 PM",4,69,28,48,38,18,18,38,50
"10/03/2016 7:27:49 PM",1,62,22,69,19,32,22,84,100
"10/03/2016 7:27:50 PM",0,20,40,30,31,30,20,20,41
"10/03/2016 7:27:51 PM",0,16,26,16,22,22,16,26,16
"10/03/2016 7:27:53 PM",0,19,71,42,464,414,411,315,119
"10/03/2016 7:27:54 PM",1,190,141,92,40,40,29,29,78
"10/03/2016 7:27:55 PM",0,34,100,64,26,44,65,24,44
"10/03/2016 7:27:56 PM",0,39,19,34,24,29,59,19,29
"10/03/2016 7:27:57 PM",1,27,26,92,41,46,50,96,15
"10/03/2016 7:27:58 PM",1,62,62,23,32,24,84,50,141
"10/03/2016 7:27:59 PM",0,28,38,48,18,235,178,136,30
"10/03/2016 7:28:00 PM",1,85,75,66,65,45,55,50,62
"10/03/2016 7:28:01 PM",0,24,55,20,80,40,191,141,124
"10/03/2016 7:28:02 PM",1,64,15,191,138,95,38,96,46
"10/03/2016 7:28:03 PM",0,144,97,47,42,50,157,113,245
"10/03/2016 7:28:04 PM",0,28,125,76,38,37,297,248,118
"10/03/2016 7:28:05 PM",0,471,424,374,321,272,222,173,44
"10/03/2016 7:28:06 PM",1,21,40,21,185,142,85,42,24
"10/03/2016 7:28:07 PM",1,36,37,211,162,112,86,26,46
"10/03/2016 7:28:08 PM",0,42,21,21,17,34,71,22,41
"10/03/2016 7:28:09 PM",1,72,39,87,37,28,148,69,175
"10/03/2016 7:28:10 PM",1,122,87,47,293,243,192,143,50
"10/03/2016 7:28:11 PM",0,59,71,22,108,58,19,29,59
"10/03/2016 7:28:12 PM",0,16,46,76,27,36,26,26,16
"10/03/2016 7:28:13 PM",1,21,42,31,31,21,21,41,86
"10/03/2016 7:28:14 PM",7,61,12,17,17,65,15,37,27
"10/03/2016 7:28:15 PM",74,43,23,33,23,23,44,23,44
"10/03/2016 7:28:16 PM",1,20,51,30,30,20,40,30,20
"10/03/2016 7:28:17 PM",18,16,16,77,36,26,26,46,26
"10/03/2016 7:28:18 PM",0,13,23,14,23,13,23,13,24
"10/03/2016 7:28:19 PM",1,17,17,27,27,17,27,17,14
"10/03/2016 7:28:20 PM",0,15,15,25,25,25,15,14,25
"10/03/2016 7:28:21 PM",1,17,20,30,30,20,20,81,11
"10/03/2016 7:28:22 PM",1,16,16,26,56,25,16,26,20
"10/03/2016 7:28:23 PM",1,12,25,12,42,22,20,22,22
"10/03/2016 7:28:24 PM",1,19,29,15,19,49,39,29,19
"10/03/2016 7:28:25 PM",1,44,54,49,84,94,84,75,50
"10/03/2016 7:28:26 PM",1,90,70,59,64,36,84,60,100
"10/03/2016 7:28:27 PM",0,56,85,56,46,36,27,459,96
"10/03/2016 7:28:28 PM",1,53,23,23,23,32,23,38,73
"10/03/2016 7:28:29 PM",0,68,28,38,38,18,68,21,17
"10/03/2016 7:28:30 PM",0,88,38,24,44,13,116,66,94
"10/03/2016 7:28:31 PM",0,20,50,66,17,20,69,30,39
"10/03/2016 7:28:32 PM",1,57,47,94,43,28,38,29,27
"10/03/2016 7:28:33 PM",0,41,42,50,42,42,32,212,82
"10/03/2016 7:28:34 PM",1,79,30,47,40,80,37,17,38
"10/03/2016 7:28:35 PM",1,24,205,164,104,54,34,48,35
"10/03/2016 7:28:36 PM",1,30,43,131,79,40,41,188,20
"10/03/2016 7:28:37 PM",1,97,116,128,77,106,116,110,134
"10/03/2016 7:28:38 PM",7,65,64,100,53,50,63,51,43
"10/03/2016 7:28:39 PM",1,47,42,129,79,51,74,70,50
"10/03/2016 7:28:40 PM",88,115,75,65,50,85,74,53,78
"10/03/2016 7:28:41 PM",11,100,90,100,140,100,100,81,100
"10/03/2016 7:28:42 PM",2,67,50,68,47,53,77,47,67
"10/03/2016 7:28:43 PM",1,73,51,63,113,53,67,51,43
"10/03/2016 7:28:44 PM",0,29,39,149,101,39,69,108,109
"10/03/2016 7:28:45 PM",0,16,35,15,35,35,45,25,35
"10/03/2016 7:28:46 PM",1,32,31,21,11,61,21,21,31
"10/03/2016 7:28:47 PM",6,16,16,16,50,26,26,16,17
"10/03/2016 7:28:48 PM",0,23,23,25,43,23,23,17,13
"10/03/2016 7:28:49 PM",0,104,54,29,99,59,19,49,49
"10/03/2016 7:28:50 PM",0,25,77,28,34,31,64,25,25
"10/03/2016 7:28:51 PM",1,88,50,60,20,30,101,60,50
"10/03/2016 7:28:52 PM",1,85,36,49,31,25,23,26,196
"10/03/2016 7:28:53 PM",0,12,23,33,23,63,26,26,33
"10/03/2016 7:28:54 PM",9,28,39,29,39,19,16,18,19
"10/03/2016 7:28:55 PM",0,16,127,78,27,35,26,16,15
"10/03/2016 7:28:56 PM",1,11,22,42,12,21,21,44,21
"10/03/2016 7:28:57 PM",1,16,26,67,26,37,26,47,98
"10/03/2016 7:28:58 PM",1,13,23,23,23,25,26,33,23
"10/03/2016 7:28:59 PM",0,28,28,18,18,18,48,28,18
"10/03/2016 7:29:00 PM",1,16,26,25,38,19,25,25,36
"10/03/2016 7:29:01 PM",0,10,20,20,30,20,20,20,20
"10/03/2016 7:29:02 PM",0,27,28,21,47,42,47,17,37
"10/03/2016 7:29:03 PM",0,34,24,50,19,14,119,70,23
"10/03/2016 7:29:05 PM",1,32,77,31,493,444,394,344,27
"10/03/2016 7:29:06 PM",0,26,35,25,25,35,25,25,42
"10/03/2016 7:29:07 PM",122,91,51,19,21,41,31,31,23
"10/03/2016 7:29:08 PM",1,36,36,21,46,16,26,16,36
"10/03/2016 7:29:09 PM",1,34,23,23,23,23,63,23,75
"10/03/2016 7:29:10 PM",0,49,38,19,19,117,67,18,19
"10/03/2016 7:29:11 PM",0,50,85,48,15,35,156,106,45
"10/03/2016 7:29:12 PM",1,50,20,20,60,20,20,40,50
"10/03/2016 7:29:13 PM",1,48,27,27,77,27,41,20,77
"10/03/2016 7:29:14 PM",0,23,207,163,108,58,23,43,63
"10/03/2016 7:29:15 PM",1,38,59,39,274,225,175,126,19
"10/03/2016 7:29:16 PM",1,16,27,44,46,16,45,16,56
"10/03/2016 7:29:17 PM",0,22,50,32,22,22,32,32,21
"10/03/2016 7:29:18 PM",2,28,27,37,28,38,37,28,41
"10/03/2016 7:29:19 PM",0,35,51,50,34,33,24,14,37
"10/03/2016 7:29:20 PM",1,20,21,20,20,19,30,20,20
"10/03/2016 7:29:21 PM",0,16,20,25,16,16,16,35,27
"10/03/2016 7:29:22 PM",1,31,21,21,22,31,49,32,25
"10/03/2016 7:29:23 PM",0,17,37,17,27,17,37,47,20
"10/03/2016 7:29:24 PM",1,24,23,14,23,21,53,25,35
"10/03/2016 7:29:25 PM",0,29,29,19,19,29,19,19,19
"10/03/2016 7:29:26 PM",1,15,15,15,40,45,15,25,15
"10/03/2016 7:29:27 PM",0,11,21,21,50,21,41,31,21
"10/03/2016 7:29:28 PM",1,21,29,30,24,27,17,17,17
"10/03/2016 7:29:29 PM",2,63,23,23,33,33,22,63,33
"10/03/2016 7:29:30 PM",0,71,31,19,29,29,36,29,18
"10/03/2016 7:29:31 PM",3,45,15,16,15,45,15,16,15
"10/03/2016 7:29:32 PM",0,21,22,21,41,21,22,23,41
"10/03/2016 7:29:33 PM",2,16,50,16,16,16,26,51,48
"10/03/2016 7:29:34 PM",1,13,13,23,23,23,23,13,33
"10/03/2016 7:29:35 PM",0,20,67,18,25,20,30,31,80
"10/03/2016 7:29:36 PM",0,26,36,26,26,57,16,46,56
"10/03/2016 7:29:37 PM",0,42,32,62,22,12,12,22,62
"10/03/2016 7:29:38 PM",0,28,18,19,18,18,18,18,28
"10/03/2016 7:29:39 PM",0,14,64,24,17,14,54,24,24
"10/03/2016 7:29:40 PM",0,30,20,19,29,30,30,20,30
"10/03/2016 7:29:41 PM",0,26,16,46,36,16,66,84,26
"10/03/2016 7:29:42 PM",1,19,46,42,32,22,22,22,118
"10/03/2016 7:29:43 PM",0,28,28,17,18,27,98,17,27
"10/03/2016 7:29:44 PM",1,23,23,23,13,33,33,23,24
"10/03/2016 7:29:45 PM",1,40,50,20,29,39,29,29,15
"10/03/2016 7:29:46 PM",1,35,15,25,35,26,35,46,25
"10/03/2016 7:29:47 PM",1,18,41,31,21,68,18,31,106

Resident Expert
Resident Expert
Posts: 6,111

Re: Extremely high Ping

Thats pretty ugly.  Looks like there is an issue at the neighborhood node.  Was that via ethernet or wifi?

 

Do you still have a ticket open to resolve the issue?



I'm Here A Lot
Posts: 7

Re: Extremely high Ping

Ethernet. I think I still do. I was supposed to get a text if it was closed/resolved. Should I call tomorrow and ask? I opened that ticket up over two weeks ago..

Highlighted
Resident Expert
Resident Expert
Posts: 6,111

Re: Extremely high Ping

Yup, call in by all means.  Call tonight if you're not too busy.  Personally I'd be calling everyday.  What is it they say, polite but persistent.  Keep calling in and register a complaint everyday if you have to.  Find out if that ticket is still open, or, if its been closed without notifying you.  If so, open another ticket, and keep calling in, referring to that new ticket number. 



I'm Here A Lot
Posts: 7

Re: Extremely high Ping

I'll keep calling in. I've just had bad luck in the past, I'd call in when I was having problems but by the time I get connected to a rep it's back to normal. Even though at my normal I get 10ms of jitter which is not satisfactory at all, most reps seem to be more concerned about whether I'm getting the up/down speed as advertised.  I'll be persistent though. Thanks for your help.

Resident Expert
Resident Expert
Posts: 6,111

Re: Extremely high Ping

If you don't have any success with tech support, send a pm to @CommunityHelps.  Follow that link and use the link on the right hand side to "send this user a private message".  That is a group address for the mods who can do some troubleshooting on their own, or, escalate the problem to senior techs or maintenance staff.



I'm Here A Lot
Posts: 7

Re: Extremely high Ping

Thank you for the reference. I called in and the ticket is still open, supposedly it should be resolved in two days. If not, I'll definitely take that next step.

Resident Expert
Resident Expert
Posts: 6,111

Re: Extremely high Ping

Please keep posting the progress, or lack thereof ......



I'm Here A Lot
Posts: 7

Re: Extremely high Ping

Still having issues, apparently my ticket was closed and the person I spoke to couldn't give me a reason why. I had it reopened. I'm gonna PM the person you referred me to, in the meantime I'll leave the test results from today in this thread as further proof.

 

 

www.google.com 4.png

 

Host Information
1,hitronhub.home,192.168.0.1
2,INTEL_CE_LINUX,7.11.161.53
3,INTEL_CE_LINUX,209.148.244.209
4,INTEL_CE_LINUX,24.153.5.217
5,INTEL_CE_LINUX,69.63.248.218
6,INTEL_CE_LINUX,69.63.248.62
7,www.google.com,209.148.198.218

Sample Information
"14/03/2016 6:22:46 PM",3,152,102,57,37,87,48
"14/03/2016 6:22:47 PM",0,23,148,97,48,62,100
"14/03/2016 6:22:48 PM",1,19,49,66,29,19,50
"14/03/2016 6:22:49 PM",1,26,55,45,25,35,65
"14/03/2016 6:22:50 PM",0,161,121,71,41,50,41
"14/03/2016 6:22:51 PM",2,17,17,27,27,27,48
"14/03/2016 6:22:52 PM",0,100,53,100,50,33,202
"14/03/2016 6:22:53 PM",1,20,20,26,30,30,30
"14/03/2016 6:22:54 PM",3,112,65,51,85,66,215
"14/03/2016 6:22:55 PM",1,11,31,21,21,41,50
"14/03/2016 6:22:56 PM",1,119,77,57,77,57,219
"14/03/2016 6:22:57 PM",1,30,24,24,50,18,84
"14/03/2016 6:22:58 PM",0,19,17,49,49,29,59
"14/03/2016 6:22:59 PM",0,75,26,46,36,96,16
"14/03/2016 6:23:00 PM",1,21,21,41,31,20,21
"14/03/2016 6:23:01 PM",1,47,202,152,103,50,137
"14/03/2016 6:23:02 PM",1,33,33,53,33,63,92
"14/03/2016 6:23:03 PM",0,29,19,60,40,20,30
"14/03/2016 6:23:04 PM",1,34,44,24,52,34,24
"14/03/2016 6:23:05 PM",1,21,21,21,31,18,21
"14/03/2016 6:23:06 PM",1,36,26,27,19,36,26
"14/03/2016 6:23:07 PM",0,20,23,44,23,23,22
"14/03/2016 6:23:08 PM",1,28,18,38,18,20,18
"14/03/2016 6:23:09 PM",0,45,45,15,15,15,21
"14/03/2016 6:23:10 PM",1,31,41,28,22,21,21
"14/03/2016 6:23:11 PM",3,58,18,30,18,18,38
"14/03/2016 6:23:12 PM",0,13,16,53,23,71,23
"14/03/2016 6:23:13 PM",1,19,135,86,49,19,19
"14/03/2016 6:23:14 PM",1,27,13,32,25,25,35
"14/03/2016 6:23:15 PM",0,44,56,22,42,14,22
"14/03/2016 6:23:16 PM",0,17,37,28,18,38,13
"14/03/2016 6:23:17 PM",83,44,28,24,14,34,20
"14/03/2016 6:23:18 PM",1,15,18,50,18,38,25
"14/03/2016 6:23:19 PM",0,25,35,25,36,70,25
"14/03/2016 6:23:20 PM",0,10,60,20,14,20,40
"14/03/2016 6:23:21 PM",1,64,15,47,37,57,37
"14/03/2016 6:23:22 PM",1,46,33,93,51,23,139
"14/03/2016 6:23:23 PM",1,29,28,18,59,39,19
"14/03/2016 6:23:24 PM",1,45,32,25,35,35,25
"14/03/2016 6:23:25 PM",1,16,22,17,42,21,32
"14/03/2016 6:23:26 PM",54,27,47,87,37,17,37
"14/03/2016 6:23:27 PM",1,12,21,23,22,23,23
"14/03/2016 6:23:28 PM",1,18,18,28,49,19,18
"14/03/2016 6:23:29 PM",1,14,15,34,24,34,15
"14/03/2016 6:23:30 PM",2,22,31,22,21,22,31
"14/03/2016 6:23:31 PM",3,18,38,28,49,28,29
"14/03/2016 6:23:32 PM",1,24,33,33,17,23,18
"14/03/2016 6:23:33 PM",50,20,20,30,21,30,60
"14/03/2016 6:23:34 PM",16,15,16,25,17,27,15
"14/03/2016 6:23:35 PM",1,22,22,32,33,22,22
"14/03/2016 6:23:37 PM",1,17,27,40,30,17,17
"14/03/2016 6:23:38 PM",1,23,14,23,33,23,23
"14/03/2016 6:23:39 PM",1,19,41,20,29,19,19
"14/03/2016 6:23:40 PM",0,25,45,25,25,35,45
"14/03/2016 6:23:41 PM",1,121,172,121,72,51,21
"14/03/2016 6:23:42 PM",1,18,18,28,28,18,18
"14/03/2016 6:23:43 PM",2,63,23,23,23,23,34
"14/03/2016 6:23:44 PM",1,20,20,17,40,27,30
"14/03/2016 6:23:45 PM",1,24,22,34,14,14,17
"14/03/2016 6:23:46 PM",2,135,91,50,61,129,21
"14/03/2016 6:23:47 PM",1,27,17,27,27,27,17
"14/03/2016 6:23:48 PM",0,19,14,50,23,24,44
"14/03/2016 6:23:49 PM",1,19,19,14,19,19,18
"14/03/2016 6:23:50 PM",1,12,15,26,36,37,15
"14/03/2016 6:23:51 PM",1,16,20,10,20,50,20
"14/03/2016 6:23:52 PM",6,27,27,113,68,17,56
"14/03/2016 6:23:53 PM",0,35,32,33,23,17,22
"14/03/2016 6:23:54 PM",1,9,19,19,29,19,19
"14/03/2016 6:23:55 PM",1,53,14,23,23,23,23
"14/03/2016 6:23:56 PM",1,22,89,39,18,20,17
"14/03/2016 6:23:57 PM",1,26,198,147,99,49,116
"14/03/2016 6:23:58 PM",0,63,33,57,90,48,43
"14/03/2016 6:23:59 PM",0,37,37,17,17,17,67
"14/03/2016 6:24:00 PM",0,25,15,15,15,25,25
"14/03/2016 6:24:01 PM",1,20,20,30,24,21,20
"14/03/2016 6:24:02 PM",1,67,37,27,17,37,50
"14/03/2016 6:24:03 PM",0,32,42,54,25,32,42
"14/03/2016 6:24:04 PM",0,79,39,29,29,19,49
"14/03/2016 6:24:05 PM",0,41,37,52,35,25,35
"14/03/2016 6:24:06 PM",0,20,20,50,30,20,20
"14/03/2016 6:24:07 PM",5,21,18,209,159,109,61
"14/03/2016 6:24:08 PM",1,23,63,33,105,54,100
"14/03/2016 6:24:09 PM",4,81,42,47,27,17,182
"14/03/2016 6:24:10 PM",0,16,11,26,13,36,16
"14/03/2016 6:24:11 PM",1,92,50,21,32,22,50
"14/03/2016 6:24:12 PM",1,36,68,38,178,128,108
"14/03/2016 6:24:13 PM",0,42,34,44,104,70,43
"14/03/2016 6:24:14 PM",1,20,19,20,80,39,39
"14/03/2016 6:24:15 PM",0,34,65,24,44,155,44
"14/03/2016 6:24:16 PM",1,61,61,67,70,60,171
"14/03/2016 6:24:17 PM",0,100,56,355,305,254,36
"14/03/2016 6:24:18 PM",0,64,50,371,327,274,85
"14/03/2016 6:24:19 PM",0,138,92,39,88,78,18
"14/03/2016 6:24:20 PM",1,64,54,184,159,109,84
"14/03/2016 6:24:21 PM",0,40,20,28,24,64,30
"14/03/2016 6:24:22 PM",0,167,118,128,78,73,269
"14/03/2016 6:24:23 PM",0,42,22,70,20,26,42
"14/03/2016 6:24:24 PM",1,19,36,119,71,21,14
"14/03/2016 6:24:25 PM",0,156,116,86,46,51,26
"14/03/2016 6:24:26 PM",0,21,22,32,20,35,72
"14/03/2016 6:24:27 PM",0,127,90,39,37,147,27
"14/03/2016 6:24:28 PM",1,73,75,76,63,73,63
"14/03/2016 6:24:29 PM",0,60,90,80,70,60,70
"14/03/2016 6:24:30 PM",0,26,29,116,103,53,56
"14/03/2016 6:24:31 PM",0,52,42,42,32,22,122
"14/03/2016 6:24:32 PM",1,39,169,127,77,39,50
"14/03/2016 6:24:33 PM",3,35,72,23,25,75,29
"14/03/2016 6:24:34 PM",0,60,60,60,30,30,70
"14/03/2016 6:24:35 PM",3,*,*,*,*,*,*
"14/03/2016 6:24:36 PM",0,18,22,50,18,32,21
"14/03/2016 6:24:37 PM",0,50,18,28,38,37,18
"14/03/2016 6:24:38 PM",0,14,16,54,24,349,25
"14/03/2016 6:24:39 PM",1,18,28,15,18,47,18
"14/03/2016 6:24:40 PM",0,36,16,44,27,27,37
"14/03/2016 6:24:41 PM",0,70,30,50,20,30,20
"14/03/2016 6:24:42 PM",3,92,44,98,50,65,193
"14/03/2016 6:24:43 PM",1,25,22,22,43,41,42
"14/03/2016 6:24:44 PM",0,50,49,19,57,19,109
"14/03/2016 6:24:45 PM",1,14,19,34,14,19,34
"14/03/2016 6:24:46 PM",0,31,25,61,151,101,21
"14/03/2016 6:24:47 PM",1,17,37,85,35,20,27
"14/03/2016 6:24:49 PM",1,43,247,198,148,98,31
"14/03/2016 6:24:50 PM",0,20,30,50,20,20,20
"14/03/2016 6:24:51 PM",0,16,16,26,49,26,46
"14/03/2016 6:24:52 PM",1,164,117,68,25,61,264
"14/03/2016 6:24:53 PM",1,61,53,141,138,226,162
"14/03/2016 6:24:54 PM",1,29,24,24,65,23,22
"14/03/2016 6:24:55 PM",1,98,59,34,22,31,45
"14/03/2016 6:24:56 PM",0,23,125,86,40,75,46
"14/03/2016 6:24:57 PM",0,33,34,209,163,114,45
"14/03/2016 6:24:58 PM",0,37,47,47,50,106,20
"14/03/2016 6:24:59 PM",4,66,22,47,65,25,109
"14/03/2016 6:25:00 PM",1,78,39,59,29,219,59
"14/03/2016 6:25:01 PM",2,46,298,249,199,150,27
"14/03/2016 6:25:02 PM",1,156,106,81,41,31,257
"14/03/2016 6:25:03 PM",0,89,49,128,87,38,39
"14/03/2016 6:25:04 PM",0,207,158,172,124,75,308
"14/03/2016 6:25:05 PM",1,79,81,78,81,70,141
"14/03/2016 6:25:06 PM",1,42,44,349,300,250,95
"14/03/2016 6:25:07 PM",0,117,68,55,71,71,181
"14/03/2016 6:25:08 PM",1,77,57,67,47,49,77
"14/03/2016 6:25:09 PM",0,87,84,94,94,94,84
"14/03/2016 6:25:10 PM",1,20,60,20,30,38,20
"14/03/2016 6:25:11 PM",1,36,36,135,86,37,106
"14/03/2016 6:25:12 PM",0,68,18,62,22,74,82
"14/03/2016 6:25:13 PM",1,13,50,45,18,104,88
"14/03/2016 6:25:14 PM",0,24,50,24,79,34,64
"14/03/2016 6:25:15 PM",1,21,79,41,71,31,21
"14/03/2016 6:25:16 PM",0,25,45,25,35,26,38
"14/03/2016 6:25:17 PM",1,45,22,32,32,22,42
"14/03/2016 6:25:18 PM",1,38,18,68,28,38,14
"14/03/2016 6:25:19 PM",0,25,42,15,23,26,15
"14/03/2016 6:25:20 PM",0,100,52,39,47,41,203
"14/03/2016 6:25:21 PM",1,27,53,47,19,57,17
"14/03/2016 6:25:22 PM",1,28,11,19,13,21,21
"14/03/2016 6:25:23 PM",0,31,31,29,19,23,19
"14/03/2016 6:25:24 PM",0,110,60,52,88,74,173
"14/03/2016 6:25:25 PM",62,86,75,80,82,61,83
"14/03/2016 6:25:26 PM",0,165,116,66,56,86,85
"14/03/2016 6:25:27 PM",1,136,87,38,97,46,237
"14/03/2016 6:25:28 PM",1,145,137,87,81,78,245
"14/03/2016 6:25:29 PM",1,75,46,115,70,20,106
"14/03/2016 6:25:30 PM",0,41,71,42,71,24,21
"14/03/2016 6:25:31 PM",0,37,19,17,48,77,27
"14/03/2016 6:25:32 PM",1,32,22,16,32,14,22
"14/03/2016 6:25:33 PM",1,59,69,39,49,49,79
"14/03/2016 6:25:34 PM",1,114,132,83,84,94,83
"14/03/2016 6:25:35 PM",1,61,61,61,71,71,50
"14/03/2016 6:25:36 PM",7,89,40,16,26,76,46
"14/03/2016 6:25:37 PM",1,33,23,32,33,73,93
"14/03/2016 6:25:38 PM",0,29,13,19,106,56,32
"14/03/2016 6:25:39 PM",0,35,45,25,15,35,17
"14/03/2016 6:25:40 PM",0,30,40,47,30,30,40
"14/03/2016 6:25:41 PM",0,12,25,17,17,17,17
"14/03/2016 6:25:42 PM",0,12,12,22,22,22,33
"14/03/2016 6:25:43 PM",1,19,29,34,19,19,39
"14/03/2016 6:25:44 PM",0,45,14,35,95,61,15
"14/03/2016 6:25:45 PM",0,31,91,50,31,81,31
"14/03/2016 6:25:46 PM",0,46,68,48,46,76,38
"14/03/2016 6:25:47 PM",1,72,73,72,81,82,71
"14/03/2016 6:25:48 PM",0,34,126,76,30,72,40
"14/03/2016 6:25:49 PM",0,100,100,124,126,77,100
"14/03/2016 6:25:50 PM",2,92,99,91,72,31,81
"14/03/2016 6:25:51 PM",2,18,97,58,48,48,30
"14/03/2016 6:25:52 PM",0,22,14,23,32,50,33
"14/03/2016 6:25:53 PM",1,19,103,53,49,26,22
"14/03/2016 6:25:54 PM",1,84,36,50,14,241,186
"14/03/2016 6:25:55 PM",1,50,69,51,71,62,82
"14/03/2016 6:25:56 PM",0,17,17,17,27,27,17
"14/03/2016 6:25:57 PM",0,23,23,23,23,43,19
"14/03/2016 6:25:58 PM",1,93,44,18,28,98,28
"14/03/2016 6:25:59 PM",1,150,102,100,95,85,95
"14/03/2016 6:26:00 PM",0,91,57,106,55,98,21
"14/03/2016 6:26:02 PM",1,26,87,46,76,27,56
"14/03/2016 6:26:03 PM",0,121,72,72,63,63,73
"14/03/2016 6:26:04 PM",0,118,136,79,103,109,218
"14/03/2016 6:26:05 PM",0,104,94,78,62,54,64
"14/03/2016 6:26:06 PM",0,41,31,31,31,41,81
"14/03/2016 6:26:07 PM",1,36,50,268,223,171,46
"14/03/2016 6:26:08 PM",5,144,104,44,161,112,24
"14/03/2016 6:26:09 PM",2,19,18,18,18,26,19
"14/03/2016 6:26:10 PM",1,36,26,36,26,64,54
"14/03/2016 6:26:11 PM",1,31,30,31,38,14,41
"14/03/2016 6:26:12 PM",0,28,14,22,16,16,18
"14/03/2016 6:26:13 PM",1,13,64,103,63,17,31
"14/03/2016 6:26:14 PM",1,50,50,30,30,40,170
"14/03/2016 6:26:15 PM",1,40,47,35,24,136,33
"14/03/2016 6:26:16 PM",1,60,50,70,50,29,41
"14/03/2016 6:26:17 PM",2,18,27,23,16,16,67
"14/03/2016 6:26:18 PM",1,13,28,13,23,16,13
"14/03/2016 6:26:19 PM",1,76,29,48,29,77,177
"14/03/2016 6:26:20 PM",0,34,57,15,35,35,95
"14/03/2016 6:26:21 PM",0,106,57,27,61,41,207
"14/03/2016 6:26:22 PM",0,26,46,16,21,26,16
"14/03/2016 6:26:23 PM",1,22,22,32,15,23,12
"14/03/2016 6:26:24 PM",0,19,397,333,283,247,30
"14/03/2016 6:26:25 PM",0,24,24,24,24,90,24
"14/03/2016 6:26:26 PM",1,34,23,72,22,29,130
"14/03/2016 6:26:27 PM",1,16,24,25,22,16,20
"14/03/2016 6:26:28 PM",0,13,22,13,13,23,23
"14/03/2016 6:26:29 PM",0,39,45,39,27,19,19
"14/03/2016 6:26:30 PM",5,35,67,45,50,75,45
"14/03/2016 6:26:31 PM",1,52,22,27,29,22,32
"14/03/2016 6:26:32 PM",0,17,17,73,27,47,32
"14/03/2016 6:26:33 PM",1,32,23,33,33,23,23
"14/03/2016 6:26:34 PM",0,59,19,59,69,29,29
"14/03/2016 6:26:35 PM",1,35,206,151,130,79,15
"14/03/2016 6:26:36 PM",0,61,26,91,62,42,55
"14/03/2016 6:26:37 PM",1,230,180,134,84,44,36
"14/03/2016 6:26:38 PM",1,62,13,63,23,144,22
"14/03/2016 6:26:39 PM",0,28,111,63,29,19,38
"14/03/2016 6:26:40 PM",0,66,17,25,25,26,35
"14/03/2016 6:26:41 PM",1,21,26,29,22,19,30
"14/03/2016 6:26:42 PM",0,27,16,17,16,37,16
"14/03/2016 6:26:43 PM",32,21,21,34,41,21,131
"14/03/2016 6:26:44 PM",0,18,18,28,28,18,13
"14/03/2016 6:26:45 PM",1,35,22,15,25,25,36
"14/03/2016 6:26:46 PM",0,15,17,30,20,30,20
"14/03/2016 6:26:47 PM",0,17,15,21,18,27,17
"14/03/2016 6:26:48 PM",1,62,22,12,22,22,31
"14/03/2016 6:26:49 PM",0,19,26,39,18,19,29
"14/03/2016 6:26:50 PM",1,25,25,24,16,15,15
"14/03/2016 6:26:51 PM",0,21,21,21,21,21,21
"14/03/2016 6:26:52 PM",0,17,15,17,17,17,17
"14/03/2016 6:26:53 PM",1,13,13,16,18,23,23
"14/03/2016 6:26:54 PM",0,17,23,17,37,17,18
"14/03/2016 6:26:55 PM",1,13,15,13,25,25,15
"14/03/2016 6:26:56 PM",0,32,12,22,32,32,12
"14/03/2016 6:26:57 PM",0,21,27,27,27,17,17
"14/03/2016 6:26:58 PM",0,24,24,14,14,44,14
"14/03/2016 6:26:59 PM",0,19,29,29,29,39,19
"14/03/2016 6:27:00 PM",1,25,35,25,45,27,35
"14/03/2016 6:27:01 PM",1,59,41,16,91,43,160
"14/03/2016 6:27:02 PM",0,127,78,29,31,28,230
"14/03/2016 6:27:03 PM",0,21,21,31,14,127,21
"14/03/2016 6:27:04 PM",0,20,31,70,23,27,20
"14/03/2016 6:27:05 PM",0,34,36,182,135,83,135
"14/03/2016 6:27:06 PM",0,22,51,61,41,41,21
"14/03/2016 6:27:07 PM",0,27,17,17,27,37,45
"14/03/2016 6:27:08 PM",3,200,154,104,53,23,96
"14/03/2016 6:27:09 PM",0,40,20,18,21,40,20
"14/03/2016 6:27:10 PM",1,55,45,25,67,25,50
"14/03/2016 6:27:11 PM",1,21,11,21,31,15,21
"14/03/2016 6:27:12 PM",1,27,27,47,27,16,27
"14/03/2016 6:27:14 PM",0,36,22,50,12,42,22
"14/03/2016 6:27:15 PM",1,18,28,18,18,18,12
"14/03/2016 6:27:16 PM",1,36,16,16,26,13,12
"14/03/2016 6:27:17 PM",1,11,21,41,50,21,31
"14/03/2016 6:27:18 PM",0,16,26,16,36,26,36
"14/03/2016 6:27:19 PM",0,22,22,22,16,22,23
"14/03/2016 6:27:20 PM",0,20,15,20,18,20,30
"14/03/2016 6:27:21 PM",0,23,15,62,26,42,45
"14/03/2016 6:27:22 PM",0,22,22,22,22,32,20
"14/03/2016 6:27:23 PM",0,17,67,27,20,47,21
"14/03/2016 6:27:24 PM",1,23,31,38,18,33,43
"14/03/2016 6:27:25 PM",1,10,20,40,30,30,30
"14/03/2016 6:27:26 PM",1,16,26,26,21,46,26
"14/03/2016 6:27:27 PM",1,23,23,20,17,23,23
"14/03/2016 6:27:28 PM",1,17,17,27,52,17,20
"14/03/2016 6:27:29 PM",1,34,14,17,85,111,14
"14/03/2016 6:27:30 PM",1,50,21,70,31,51,31
"14/03/2016 6:27:31 PM",0,15,196,190,145,95,35
"14/03/2016 6:27:32 PM",2,23,92,43,43,33,45
"14/03/2016 6:27:33 PM",0,52,69,26,50,19,18
"14/03/2016 6:27:34 PM",0,42,22,101,62,22,62
"14/03/2016 6:27:35 PM",3,29,30,51,29,19,22
"14/03/2016 6:27:36 PM",1,34,14,34,24,14,24
"14/03/2016 6:27:37 PM",1,21,21,19,41,21,31
"14/03/2016 6:27:38 PM",1,12,17,27,37,31,17
"14/03/2016 6:27:39 PM",1,13,23,34,23,21,19
"14/03/2016 6:27:40 PM",0,19,19,19,19,21,19
"14/03/2016 6:27:41 PM",1,15,35,15,15,19,15
"14/03/2016 6:27:42 PM",1,20,20,30,20,20,20
"14/03/2016 6:27:43 PM",0,18,28,28,17,17,18
"14/03/2016 6:27:44 PM",0,24,24,24,24,54,24
"14/03/2016 6:27:45 PM",1,49,19,19,39,29,39

I've Been Here Awhile
Posts: 2

Re: Extremely high Ping

Extremely HIGH latency/ping spikes

 

My latency has constantly been fluctuating for the past week. The first time I called support, they started an investigation. Since then, a week has passed with no sign of progressI know this because during the week, I called support multiple times only to hear repeated information. However the first support I talked to escalated my situation due to being an area issue. Then today, I learn that apparently the issue has changed from a neighbourhood problem to a problem only to my house

 

As of right now I'm very confused. The latency spikes are still ongoing and I haven't received any updates. I'm clearly misinformed, and have not been given an ETA or a follow up by any support employees. I highly doubt any progress is made since nothing has changed while I know as little as I did on the first day.

 

Modem Model: CGN3ACR

 

ss+(2016-08-03+at+12.39.31).png

 

ss+(2016-08-03+at+12.42.03).png

 

Ping: http://www.pingtest.net/result/149797752.pngss+(2016-08-03+at+12.43.42).png