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Email POP Certificate not valid anymore pop.broadband.rogers.com

Triple_Helix
I Plan to Stick Around

As the subject says I'm getting messages from Outlook 2016 and it needs to be updated!

 

TIA,

 

Daniel 

 

2017-02-01_14-07-12.png

 

2017-02-01_14-06-47.png

 

*Edited Labels*

167 REPLIES 167

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

BillyBob2000
I Plan to Stick Around

I can't anything to work.  Maybe it's time to revert back to snail mail... does anyone know if stamps will be going on sale soon???!!!

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

@BillyBob2000:

 

I assume you've added "@rogers.com" to your username?

 

Have you tried "pop.mail.yahoo.com" for the incoming server setting, instead of the rogers one?

 

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/413...



Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

BillyBob2000
I Plan to Stick Around

Yes, I already had that in my username before.  I also tried pop.mail.yahoo.com, legacy.pop.mail.yahoo.com, and switching to IMAP... although I'm not sure what server to use with that.  

 

Are the incoming and outgoing port nubmers 995 and 465?

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

@BillyBob2000

POP Settings

Incoming Server

pop.broadband.rogers.com

Incoming Port

995

SSL

Yes

POP Authentication

Email address: Full Rogers Yahoo! email address
User Name: Full Rogers Yahoo! email address
Password: Rogers Yahoo! email password

Outgoing Server

smtp.broadband.rogers.com

Outgoing Port

465

SSL

Yes

SMTP Authentication

Email address: Full Rogers Yahoo! email address
User Name: Full Rogers Yahoo! email address
Password: Rogers Yahoo! email password

IMAP Settings

Incoming Server

imap.mail.yahoo.com

Incoming Port

993

SSL

Yes

IMAP Authentication

Email address: Full Rogers Yahoo! email address
User Name: Full Rogers Yahoo! email address
Password: Rogers Yahoo! email password

Outgoing Server

smtp.broadband.rogers.com

Outgoing Port

465

SSL

Yes

SMTP Authentication

Email address: Full Rogers Yahoo! email address
User Name: Full Rogers Yahoo! email address
Password: Rogers Yahoo! email password

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

LU2304
I've Been Here Awhile

@BillyBob2000

 

Here is clue which I fixed my problem:

Select "View Certificate ..." when warning pop-up

Look at "Issued to: " under "General" tab, in my case "legacy.pop.mail.yahoo.com", which I used to replace "pop.broadband.rogers.com" and worked.

 

more reading:

https://www.msoutlook.info/question/613

 

Hope it helps.

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

BillyBob2000
I Plan to Stick Around

Ok, I think I'm making some progress.  I had my original POP account, but I deleted that to try to setup IMAP.  Now I went back to setting up POP via legacy.pop.mail.yahoo.com, and linking it to my existing folders (via the database file) and previous POP account.  

 

The test message both now sends and receives (it always sent before this issue), but I'm still not receiving any actual Emails in Outlook.  

 

Error Mesage:
Task 'Home - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) email server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: -ERR Server error - Please try again later. [SYS/TEMP] pop_error_type=NULL_MESSAGE_METADATA, context=com.yahoo.mail.pop.user.PopUserContext@92cf301'

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Car2n
I've Been Around

Turning off my Bitdefender Antispam (as posted above, Thanks) worked for me.

I did try the added @rogers,com username and it didn't work for me. Also changing the pop server to the yahoo didn't work either.

I called Rogers twice on this and  the techs I spoke to were unaware of this issue.

Their billing works fine though.

 

Edit; By turning off the antispam add-on within Outlook, I was able to turn antispam back on in Bitdefender.

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

BillyBob2000
I Plan to Stick Around

So all of a sudden, my email started working again in Outlook, without my doing anything again for a while.  But now it seems like it takes a lot longer to be done receiving emails (for the last few in the queue, it takes forever)... what should the timeout setting be set at?

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Timeouts shouldn't need to be touched. They were mainly there for the old dial-up internet. If you are having troubles getting your email you should be looking at your computer or internet service.

 

Brian

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

BillyBob2000
I Plan to Stick Around

I do have a great computer, and am on the 250 Mbps down plan (which is even faster most times using Speedtest), so those shouldn't be issues.  It was working normally before this glitch.  

 

I do have the timeout set at 1 minute... I don't think that changed.  Also, whenever I do finish sending and receiving in Outlook and all the messages go out and come in, I'm getting a "Send / Receive" error in Outlook still in the bottom right.  Strange.  

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

I have been using Rogers/Outlook combination for over 13 years but since yesterday I have been receiving my emails but have not been able to send emails.

 

Something has changed.

 

First I thought it was an issue with Yahoo (I use a yahoo.com email address and not rogers.com email address). Now with over 30 hours past and having the same problem I think maybe Rogers has changed something. Yes I contacted them and they did go over my outlook setting. Deleted and created a new account and everything in between but no luck so they say contact Yahoo. Whaaat?

 

Clearly something has changed and not at my end.

 

Any ideas?

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

57
Resident Expert
Resident Expert

@Jables321:

 

I assume you're using POP and not IMAP settings.  I'm surprised that this only happened to you recently. Your post was probably added to this lengthy thread which started early February.  There are several Outlook settings that need to be correct - Username and the server settings at a minimum. There are also other settings in Outlook that "tell" the server whether to leave e-mails there or delete after download.

 

Here's one of my earlier posts that outline those settings:

 

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/413...

 

That post, and the ones that follow, address various client settings that people have tried to get things working, but again, I'm not sure what prompted the change to your client more than a month after this all began, unless Yahoo made some recent changes.



Re: Email POP Certificate not valid anymore pop.broadband.rogers.com


@Jables321 wrote:

I have been using Rogers/Outlook combination for over 13 years but since yesterday I have been receiving my emails but have not been able to send emails.

 

Something has changed.

 

First I thought it was an issue with Yahoo (I use a yahoo.com email address and not rogers.com email address). Now with over 30 hours past and having the same problem I think maybe Rogers has changed something. Yes I contacted them and they did go over my outlook setting. Deleted and created a new account and everything in between but no luck so they say contact Yahoo. Whaaat?

 

Clearly something has changed and not at my end.

 

Any ideas?


@I'm really surprised that Rogers technical support went into checking the settings and recreating the account since it was not an @rogers.com email address. While they should not have touched that at all .... the answer leads to either a problem with outlook or a possible port block. You can run a repair on outlook by going to the list of installed programs and choose "uninstall/change". If that doesn't work, disable your firewall and test but if your security software is not responding, you may want to uninstall that, test, then reinstall. Lastly, if all else fails, you can factory reset the modem and setup wifi again. Had that work once.

Do these in the order presented for the least inconvenience.

 

Any error messages????

 

Brian

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com


@Jables321 wrote:

I have been using Rogers/Outlook combination for over 13 years but since yesterday I have been receiving my emails but have not been able to send emails.

 

Something has changed.

 

First I thought it was an issue with Yahoo (I use a yahoo.com email address and not rogers.com email address). Now with over 30 hours past and having the same problem I think maybe Rogers has changed something. Yes I contacted them and they did go over my outlook setting. Deleted and created a new account and everything in between but no luck so they say contact Yahoo. Whaaat?

 

Clearly something has changed and not at my end.

 

Any ideas?


Since creating a new account did not help, try the following in order.

1) run a repair on outlook, then test

2) disable or uninstall your security software, then test, then reinstall security software

3) factory reset your modem, setup wifi and test

 

 

Are there any error messages when running outlook?

 

Brian

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

BillyBob2000
I Plan to Stick Around

I've been more stable of late, but I tried setting up IMAP on my computer, and it kept asking me for my password a million times.

 

On my phone and tablet, I already had IMAP setup, but now, emails don't get shown as read whenever I do mark them as read on my computer.  Is this because of the computer using POP3, and the mobile devices using IMAP?

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

Same issue with the SSL popup... but I had guessed and added @rogers.com to my User Name... and so that fixed not getting any email.

 

However, now it takes minutes to get email.  Currently I'm using Outlook 2016 and have been since it came out... long before January 2017... without issues.

 

No long waits to get email until this SSL issue started in Januray 2017.

 

Half the time I get a Send / Receive error.  PC hasn't changed, Outlook settings (apart from @rogers.com) haven't changed... so it's Rogers that has changed something.

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

dbourgeo
I've Been Here Awhile
I continually get send and receive errors, as well. They aren't consistent. When I look at what happens, sometimes my password is accepted on a send, other times it is not (mutt will then want manual input). On retrieval, pop3 will not work. It might get one or two emails, and never removes them (though I want retrieved emails gone). IMAP retrieval works, but I have always preferred a mass retrieval for my purposes. It is pretty easy to verify absolutely nothing has changed in my configuration. I have used the exact same config file for more than a decade. Maybe mutt now sends extraneous stuff, but it looks like something at the other end is dropping the ball, especially when it won't accept a manually typed password after rejecting one.

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

dbourgeo
I've Been Here Awhile

One of the errors I was getting was:

 

Error: IMAP wants more steps despite successful SASL authentication.

 

There were other ones, but usually it involved a failure of authentication.

I know Gmail just recently transitioned to using SASL XOAUTH2 for IMAP authentication, and I wonder if this happened with Yahoo/Roger's, as well?

 

My SASL implementation needs a plugin in order for XOAUTH2 to work, and probably IMAP at Yahoo's end wasn't dealing with that situation very well. It was trying to authenticate with AUTH2, and sometimes it was succeeding where it shouldn't. (Or it was falling back without telling me in the logs I have.)

 

I set my authentication to LOGIN for mutt. This (so far) seems to have fixed my POP3 problems (though sometimes my emails are not deleted from the Roger's server, as I want).

 

If you are still having trouble with send/receive, or other weird issues where it seems at one moment you can't send emails, but at another it is OK, or emails seem to download, but it might stop randomly, and then restart, it could be worthwhile to look at how you login using your particular mail client. If it uses XOAUTH2, you might want to try disabling that.

 

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

dbourgeo
I've Been Here Awhile

I should make it clear I solved my IMAP issues for send and receive as well!

Re: Email POP Certificate not valid anymore pop.broadband.rogers.com

dbourgeo
I've Been Here Awhile

After a couple of days, I still have problems.

 

Basically, POP3 works fine sometimes. Sometimes it will give up halfway or even after only a couple of emails. If it stops before all the emails are downloaded, it will not delete anything on the server side. Once or twice, it did not delete from the server even though all the emails seem to have been downloaded. I think Roger's/Yahoo have deprecated POP3, so I am giving up on that.

 

I set SMTP to use PLAIN for authentication. Sending via SMTP is now more consistent, but it still fails occasionally and demands a password for me to enter manually. When this happens, I often see bits of my email message in the prompt. I have the exact same setup for gmail and never see this for gmail.

 

For IMAP, everything is working good. I now use PLAIN as the authentication method. As can be seen below from a log, the authorization mechanisms  that Yahoo uses are PLAIN, LOGIN, XOAUTH2, AND OAUTHBEARER. The XYM things are supposed to be a proprietary Yahoo thing? Something stronger, like XOAUTH2, is usually tried first. If you are having odd troubles, try limiting your mechanisms. My system first tried XOAUTH2, then would fall back to PLAIN after Yahoo's server trying to find authentication mechanisms that I don't have. But I would get extra bits appearing, and logins would often fail. There is something broken about falling back from XOAUTH2, at least on Linux. Or BOTH Google and Yahoo have both messed up their XOAUTH2 configurations for their IMAP servers. I don't know which, but restricting all the authentication mechanisms to PLAIN solves it.

 

Connecting to imap.mail.yahoo.com (98.138.13.29:993)...
Opening slave store yahoo-local...
Connection is now encrypted
* OK [CAPABILITY IMAP4rev1 ID MOVE NAMESPACE X-ID-ACLID UIDPLUS LITERAL+ CHILDREN XAPPLEPUSHSERVICE XYMHIGHESTMODSEQ AUTH=PLAIN AUTH=LOGIN AUTH=XOAUTH2 AUTH=XYMCOOKIE AUTH=XYMECOOKIE AUTH=XYMCOOKIEB64 AUTH=XYMPKI AUTH=OAUTHBEARER] IMAP4rev1 imapgate-1.8.3_01.11884