I appear to have all the proper settings and I've added @rogers.com to my username, but I still get the pop-up. See picture below which may take a few minutes to be approved.
If I click continue, my mail works, but I need to click continue each time I launch Outlook (for Mac 2011). There seems to be more to it than adding "@rogers.com" for some people...
Thanks, this (adding @rogers.com to my account ids) worked for me too.
been a long while...still a problem....any of you MODS got information for us? WTH?
[ha ha ha, I like the "email me when someone replies" check -- as if any of those emails could get thru. Nice joke Rogers.]
I have solved this for my Mac Mail. Went to Mail-->Preferences-->Accounts. The Account information just had my user name without @rogers.com after it. I made it email@example.com and that fixed the problem.
Thanks! adding the @rogers.com to my address fixed it for me too. Funny it is obvious when you mention it but I was staring at it for a while!